"The best" and "The least": cross-country cluster analysis of Instagram and tourism destinations

The study provides an analysis of the key destination image attributes influencing the number of likes and comments by cross-country cluster on the basis of Stimulus-Organism-Response. The two main clusters are "the best" and "the least", measured by their success...

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Bibliographic Details
Authors: Aramendia Muneta, María Elena, Olarte-Pascual, Cristina
Format: article
Status:Versión aceptada para publicación
Publication Date:2022
Country:España
Institution:Universidad Pública de Navarra
Repository:Academica-e. Repositorio Institucional de la Universidad Pública de Navarra
OAI Identifier:oai:academica-e.unavarra.es:2454/51850
Online Access:https://hdl.handle.net/2454/51850
Access Level:Open access
Keyword:Cluster analysis
Content analysis
Instagram
Tourism destination
Tourism industry
Analyse en grappes
Analyse de contenu
Destination touristique
Industrie du tourisme
Description
Summary:The study provides an analysis of the key destination image attributes influencing the number of likes and comments by cross-country cluster on the basis of Stimulus-Organism-Response. The two main clusters are "the best" and "the least", measured by their success in numbers of likes or comments from Instagrammers. Photographs taken during daytime showing tourism or entertainment facilities and panoramic natural seascapes prevail in the successful cluster group. Photographs showing visitors interacting in daily life tourist activities of their destination, are common among the successful images. Presenting people and water impacts positively, whereas multi-images of countries and destinations lacking authenticity have the opposite effect. Overall, the results are consistent with the hypothesis that attributes in Instagram photographs are associated with the success of a country's image.