Integrating Overtourism in the Smart Tourism Cities Agenda
This research note explores how cities that develop a smart city and/or smart destination strategy approach the management of overtourism. A group of cities with uneven tourism pressure in Spain and Portugal have been expressly selected. Using a qualitative methodology, the findings show that overto...
| Autores: | , , |
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| Formato: | artículo |
| Fecha de publicación: | 2019 |
| País: | España |
| Recursos: | Universidad Complutense de Madrid (UCM) |
| Repositorio: | Docta Complutense |
| Idioma: | inglés |
| OAI Identifier: | oai:docta.ucm.es:20.500.14352/121544 |
| Acesso em linha: | https://hdl.handle.net/20.500.14352/121544 |
| Access Level: | acceso abierto |
| Palavra-chave: | Overtourism ICT Smart tourism cities Smart destination Governance DMO Geografía Turismo 2505 Geografía 5312.90 Economía Sectorial: Turismo |
| Resumo: | This research note explores how cities that develop a smart city and/or smart destination strategy approach the management of overtourism. A group of cities with uneven tourism pressure in Spain and Portugal have been expressly selected. Using a qualitative methodology, the findings show that overtourism is a complex phenomenon comprising highly diverse processes and constitutes a localised problem in specific areas of each city. The measures for addressing overtourism include regulatory measures and the occasional use of Information and Communication Technologies (ICT). There is a need for an increasing use of technology that could have a wider scope if the smart city/destination strategy were more consolidated from a holistic point of view. |
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