The mediation of emotions in sport events: a case study in Badminton

This study examines the relationships between functional quality, outcome quality, satisfaction, and future intentions, influenced by emotions, of spectators who attended the 2018 European Badminton Championships. The population studied was 686 spectators. The mean age was 36.08 ± 14.15 years, 39.1%...

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Detalhes bibliográficos
Autores: Cabello-Manrique, David, Pappous, Athanasios, Puga-Gonzalez, Esther, Nuviala Nuviala, Alberto, Nuviala Nuviala, Román
Formato: artículo
Fecha de publicación:2021
País:España
Recursos:Universidad Pablo de Olavide (UPO)
Repositorio:RIO. Repositorio Institucional Olavide
Idioma:inglés
OAI Identifier:oai:rio.upo.es:10433/19537
Acesso em linha:https://hdl.handle.net/10433/19537
Access Level:acceso abierto
Palavra-chave:Quality
Satisfaction
Future intentions
Emotions
Spectators
Badminton
Descrição
Resumo:This study examines the relationships between functional quality, outcome quality, satisfaction, and future intentions, influenced by emotions, of spectators who attended the 2018 European Badminton Championships. The population studied was 686 spectators. The mean age was 36.08 ± 14.15 years, 39.1% were females, and 66.1% were local resident spectators. The results allow to affirm that functional quality and outcome quality have an impact on satisfaction, either directly or indirectly through emotions. In the same way, it has been possible to observe the relationship between satisfaction and future intentions of the spectators. These results help understand the factors that predict the loyalty of spectators of sports events of badminton.