Examining the role of cynicism in the relationships between burnout and employee behavior

The purpose of the study was to examine the relation of burnout components (i.e., exhaustion, cynicism, and professional inefficacy) with employees’ self-rated job performance and prosocial behavior and test a conceptual model that incorporates the direct and indirect relationships of the burnout co...

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Detalles Bibliográficos
Autores: Bang, Hyejin, Reio Jr, Thomas G.
Tipo de recurso: artículo
Fecha de publicación:2017
País:España
Institución:Colegio Oficial de Psicólogos de Madrid
Repositorio:Journal of Work and Organizational Psychology
OAI Identifier:oai:journals.copmadrid.org:jwop/art/j.rpto.2017.07.002
Acceso en línea:https://doi.org/10.1016/j.rpto.2017.07.002
Access Level:acceso abierto
Palabra clave:Emotional exhaustion, Cynicism, Professional efficacy, Job performance, Prosocial behavior
Agotamiento emocional, Cinismo, Eficacia profesional, Desempeño laboral, Comportamiento prosocial
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spelling Examining the role of cynicism in the relationships between burnout and employee behaviorAnálisis del papel del cinismo en la relación entre el burnout y el comportamiento de los trabajadoresBang, HyejinReio Jr, Thomas G. Emotional exhaustion, Cynicism, Professional efficacy, Job performance, Prosocial behaviorAgotamiento emocional, Cinismo, Eficacia profesional, Desempeño laboral, Comportamiento prosocialThe purpose of the study was to examine the relation of burnout components (i.e., exhaustion, cynicism, and professional inefficacy) with employees’ self-rated job performance and prosocial behavior and test a conceptual model that incorporates the direct and indirect relationships of the burnout components with job performance and prosocial behavior. A paper-and-pencil survey battery was completed by 262 working adults in a university setting. The independent and dependent variables were collected one month apart to reduce the likelihood of common method variance bias. Emotional exhaustion and professional inefficacy were associated with lower task and contextual performance, and prosocial behavior. Cynicism was a significant partial mediator of the emotional exhaustion and professional inefficacy relations with three outcome variables, linking to increased task performance, contextual performance, and prosocial behavior. This is one of the few studies that use the burnout process model to examine the links between burnout and performance and prosocial behavior.El objetivo de este trabajo es analizar la relación que tienen los componentes del burnout (es decir, agotamiento, cinismo e ineficacia profesional) con el desempeño profesional autoevaluado y el comportamiento prosocial, así como poner a prueba un modelo conceptual que incorpora la relación directa e indirecta que guardan los componentes del burnout con el desempeño laboral y el comportamiento prosocial. Una muestra de 262 adultos que trabajaban en el entorno universitario cumplimentó una encuesta de papel y lápiz. Las variables independientes y dependientes se calcularon un mes más tarde con el fin de reducir la probabilidad del sesgo de varianza común del método. El agotamiento emocional y la ineficacia profesional se asociaban con un menor desempeño en las tareas y con el desempeño contextual, además de con el comportamiento prosocial. El cinismo constituía un significativo mediador parcial en la relación que mantenían el agotamiento emocional y la ineficacia profesional con tres variables dependientes, vinculándose con un aumento del desempeño profesional y contextual y con el comportamiento prosocial. Es uno de los pocos estudios que se sirven del modelo procesual del burnout para analizar la relación entre burnout, desempeño y comportamiento prosocial.Colegio Oficial de Psicologos de Madrid2017info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedapplication/pdftext/htmlapplication/xmlhttps://doi.org/10.1016/j.rpto.2017.07.002reponame:Journal of Work and Organizational Psychologyinstname:Colegio Oficial de Psicólogos de MadridIngléshttps://creativecommons.org/licenses/by-nc-nd/4.0/deed.es_ESCopyright © 2026. Colegio Oficial de Psicólogos de Madridinfo:eu-repo/semantics/openAccessoai:journals.copmadrid.org:jwop/art/j.rpto.2017.07.0022026-06-23T12:47:17Z
dc.title.none.fl_str_mv Examining the role of cynicism in the relationships between burnout and employee behavior
Análisis del papel del cinismo en la relación entre el burnout y el comportamiento de los trabajadores
title Examining the role of cynicism in the relationships between burnout and employee behavior
spellingShingle Examining the role of cynicism in the relationships between burnout and employee behavior
Bang, Hyejin
Emotional exhaustion, Cynicism, Professional efficacy, Job performance, Prosocial behavior
Agotamiento emocional, Cinismo, Eficacia profesional, Desempeño laboral, Comportamiento prosocial
title_short Examining the role of cynicism in the relationships between burnout and employee behavior
title_full Examining the role of cynicism in the relationships between burnout and employee behavior
title_fullStr Examining the role of cynicism in the relationships between burnout and employee behavior
title_full_unstemmed Examining the role of cynicism in the relationships between burnout and employee behavior
title_sort Examining the role of cynicism in the relationships between burnout and employee behavior
dc.creator.none.fl_str_mv Bang, Hyejin
Reio Jr, Thomas G.
author Bang, Hyejin
author_facet Bang, Hyejin
Reio Jr, Thomas G.
author_role author
author2 Reio Jr, Thomas G.
author2_role author
dc.subject.none.fl_str_mv Emotional exhaustion, Cynicism, Professional efficacy, Job performance, Prosocial behavior
Agotamiento emocional, Cinismo, Eficacia profesional, Desempeño laboral, Comportamiento prosocial
topic Emotional exhaustion, Cynicism, Professional efficacy, Job performance, Prosocial behavior
Agotamiento emocional, Cinismo, Eficacia profesional, Desempeño laboral, Comportamiento prosocial
description The purpose of the study was to examine the relation of burnout components (i.e., exhaustion, cynicism, and professional inefficacy) with employees’ self-rated job performance and prosocial behavior and test a conceptual model that incorporates the direct and indirect relationships of the burnout components with job performance and prosocial behavior. A paper-and-pencil survey battery was completed by 262 working adults in a university setting. The independent and dependent variables were collected one month apart to reduce the likelihood of common method variance bias. Emotional exhaustion and professional inefficacy were associated with lower task and contextual performance, and prosocial behavior. Cynicism was a significant partial mediator of the emotional exhaustion and professional inefficacy relations with three outcome variables, linking to increased task performance, contextual performance, and prosocial behavior. This is one of the few studies that use the burnout process model to examine the links between burnout and performance and prosocial behavior.
publishDate 2017
dc.date.none.fl_str_mv 2017
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/published
format article
dc.identifier.none.fl_str_mv https://doi.org/10.1016/j.rpto.2017.07.002
url https://doi.org/10.1016/j.rpto.2017.07.002
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/deed.es_ES
Copyright © 2026. Colegio Oficial de Psicólogos de Madrid
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/deed.es_ES
Copyright © 2026. Colegio Oficial de Psicólogos de Madrid
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
text/html
application/xml
dc.publisher.none.fl_str_mv Colegio Oficial de Psicologos de Madrid
publisher.none.fl_str_mv Colegio Oficial de Psicologos de Madrid
dc.source.none.fl_str_mv reponame:Journal of Work and Organizational Psychology
instname:Colegio Oficial de Psicólogos de Madrid
instname_str Colegio Oficial de Psicólogos de Madrid
reponame_str Journal of Work and Organizational Psychology
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