"Estoy en contra de ellas, pero las uso": un análisis cualitativo de las representaciones sociales del consumo electrónico y la economía de plataformas

One of the most important challenges in the field of consumption is the impact of new forms of electronic commerce and other services linked to the so-called platform economy, where the consumer experience is strongly mediated by new technologies. Scholarly studies seem to point out that this trend...

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Detalles Bibliográficos
Autores: Alonso Benito, Luis Enrique, Fernández Rodríguez, Carlos Jesús, Ibañez Rojo, Rafael
Tipo de recurso: artículo
Fecha de publicación:2023
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:español
OAI Identifier:oai:repositorio.uam.es:10486/709665
Acceso en línea:http://hdl.handle.net/10486/709665
https://dx.doi.org/10.22325/fes/res.2023.171
Access Level:acceso abierto
Palabra clave:Consumo electrónico
Plataformas
Representaciones sociales
E-consumption
Gig economy
Platforms
Social representations
Sociología
Descripción
Sumario:One of the most important challenges in the field of consumption is the impact of new forms of electronic commerce and other services linked to the so-called platform economy, where the consumer experience is strongly mediated by new technologies. Scholarly studies seem to point out that this trend seems unstoppable and has been further reinforced during the pandemic. However, there is not much research on these phenomena from a qualitative perspective that helps to better understand, from a sociological point of view, the existing social representations around this new digital consumption. This article tries to shed light on this topic by presenting the results of empirical research based on qualitative interviews with digital consumers in the Madrid region, conducted shortly before the pandemic.