Impact of web accessibility barriers on users with a hearing impairment

Several user tests were carried out on people with a hearing impairment to evaluate the impact of different web accessibility barriers on two similar web sites, one accessible and the other not accessible. The tests’ focus was to analyze users’ moods when faced with different accessibility barriers....

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Detalles Bibliográficos
Autores: Pascual Almenara, Afra, Ribera, Mireia, Granollers i Saltiveri, Toni
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2015
País:España
Institución:Universitat de Lleida (UdL)
Repositorio:Repositori Obert UdL
OAI Identifier:oai:repositori.udl.cat:10459.1/464095
Acceso en línea:https://doi.org/10.15446/dyna.v82n193.53499
https://hdl.handle.net/10459.1/464095
Access Level:acceso abierto
Palabra clave:Web Accessibility
Barriers
WCAG 2.0
Communicability
Accessible content
Descripción
Sumario:Several user tests were carried out on people with a hearing impairment to evaluate the impact of different web accessibility barriers on two similar web sites, one accessible and the other not accessible. The tests’ focus was to analyze users’ moods when faced with different accessibility barriers. Results show “complex text” and “multimedia content without text alternative” as the most critical barriers for users with this profile. Our investigation contributes to a better understanding of users when confronting accessibility barriers, and to emphasize the need of web content authors to use plain language and to provide captions and sign language alternatives in video content.