Business-driven policy optimization for service management

Rubio-Loyola, Javier; Toscano-Pulido, Gregorio; Charalambides, Marinos; Magaña-Aguilar, Marisol; Serrat Fernández, Juan|||0000-0002-4551-9880; Pavlou, George; Galeana Zapien, Hiram

Business-driven policy optimization for service management

The performance of services offered by network operators has a direct impact on its reputation, on its revenue due to new customer subscriptions, and also on penalties that can apply when services are not provided to an acceptable quality level. Previous research on business-oriented network and ser...

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Autores:	Rubio-Loyola, Javier, Toscano-Pulido, Gregorio, Charalambides, Marinos, Magaña-Aguilar, Marisol, Serrat Fernández, Juan\|\|\|0000-0002-4551-9880, Pavlou, George, Galeana Zapien, Hiram
Tipo de recurso:	artículo
Fecha de publicación:	2015
País:	España
Institución:	Universitat Politècnica de Catalunya (UPC)
Repositorio:	UPCommons. Portal del coneixement obert de la UPC
Idioma:	inglés
OAI Identifier:	oai:upcommons.upc.edu:2117/27083
Acceso en línea:	https://hdl.handle.net/2117/27083 https://dx.doi.org/10.1002/nem.1886
Access Level:	acceso abierto
Palabra clave:	Computer networks -- Management Network performance (Telecommunication) Ordinadors, Xarxes d' -- Gestió Qualitat del servei (Telecomunicació) Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Serveis telemàtics i de comunicació multimèdia Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Internet

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spelling	Business-driven policy optimization for service managementRubio-Loyola, JavierToscano-Pulido, GregorioCharalambides, MarinosMagaña-Aguilar, MarisolSerrat Fernández, Juan\|\|\|0000-0002-4551-9880Pavlou, GeorgeGaleana Zapien, HiramComputer networks -- ManagementNetwork performance (Telecommunication)Ordinadors, Xarxes d' -- GestióQualitat del servei (Telecomunicació)Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Serveis telemàtics i de comunicació multimèdiaÀrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::InternetThe performance of services offered by network operators has a direct impact on its reputation, on its revenue due to new customer subscriptions, and also on penalties that can apply when services are not provided to an acceptable quality level. Previous research on business-oriented network and service optimization has mainly focused on optimizing individual business indicators, such as profit and revenue, in isolation without analyzing the effect on network configurations and the subsequent impact on other indicators. Given that different business objectives are usually incompatible, a single network configuration cannot optimize them simultaneously. Determining the configuration and the associated trade-offs that satisfy multiple objectives is a complex task. This paper addresses this gap and presents a framework that derives policy configurations that optimize the business value of the network infrastructure. We describe a methodology to quantify business functions considering the dynamics of network events, the dynamics of end-user service usage, the nature of the business indicators, and their relationships with the underlying control methods. The proposed approach addresses the complexity of the target problem through a surrogate-based optimization approach properly tailored to match our application domain needs. We evaluate the effectiveness of the proposed approach through experimentation in a simulation environment we developed over OPNETPeer Reviewed20152015-01-0120152015-03-27journal articlehttp://purl.org/coar/resource_type/c_6501AMhttp://purl.org/coar/version/c_ab4af688f83e57aainfo:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2117/27083https://dx.doi.org/10.1002/nem.1886reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/270832026-05-27T15:37:01Z
dc.title.none.fl_str_mv	Business-driven policy optimization for service management
title	Business-driven policy optimization for service management
spellingShingle	Business-driven policy optimization for service management Rubio-Loyola, Javier Computer networks -- Management Network performance (Telecommunication) Ordinadors, Xarxes d' -- Gestió Qualitat del servei (Telecomunicació) Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Serveis telemàtics i de comunicació multimèdia Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Internet
title_short	Business-driven policy optimization for service management
title_full	Business-driven policy optimization for service management
title_fullStr	Business-driven policy optimization for service management
title_full_unstemmed	Business-driven policy optimization for service management
title_sort	Business-driven policy optimization for service management
dc.creator.none.fl_str_mv	Rubio-Loyola, Javier Toscano-Pulido, Gregorio Charalambides, Marinos Magaña-Aguilar, Marisol Serrat Fernández, Juan\|\|\|0000-0002-4551-9880 Pavlou, George Galeana Zapien, Hiram
author	Rubio-Loyola, Javier
author_facet	Rubio-Loyola, Javier Toscano-Pulido, Gregorio Charalambides, Marinos Magaña-Aguilar, Marisol Serrat Fernández, Juan\|\|\|0000-0002-4551-9880 Pavlou, George Galeana Zapien, Hiram
author_role	author
author2	Toscano-Pulido, Gregorio Charalambides, Marinos Magaña-Aguilar, Marisol Serrat Fernández, Juan\|\|\|0000-0002-4551-9880 Pavlou, George Galeana Zapien, Hiram
author2_role	author author author author author author
dc.subject.none.fl_str_mv	Computer networks -- Management Network performance (Telecommunication) Ordinadors, Xarxes d' -- Gestió Qualitat del servei (Telecomunicació) Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Serveis telemàtics i de comunicació multimèdia Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Internet
topic	Computer networks -- Management Network performance (Telecommunication) Ordinadors, Xarxes d' -- Gestió Qualitat del servei (Telecomunicació) Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Serveis telemàtics i de comunicació multimèdia Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors::Internet
description	The performance of services offered by network operators has a direct impact on its reputation, on its revenue due to new customer subscriptions, and also on penalties that can apply when services are not provided to an acceptable quality level. Previous research on business-oriented network and service optimization has mainly focused on optimizing individual business indicators, such as profit and revenue, in isolation without analyzing the effect on network configurations and the subsequent impact on other indicators. Given that different business objectives are usually incompatible, a single network configuration cannot optimize them simultaneously. Determining the configuration and the associated trade-offs that satisfy multiple objectives is a complex task. This paper addresses this gap and presents a framework that derives policy configurations that optimize the business value of the network infrastructure. We describe a methodology to quantify business functions considering the dynamics of network events, the dynamics of end-user service usage, the nature of the business indicators, and their relationships with the underlying control methods. The proposed approach addresses the complexity of the target problem through a surrogate-based optimization approach properly tailored to match our application domain needs. We evaluate the effectiveness of the proposed approach through experimentation in a simulation environment we developed over OPNET
publishDate	2015
dc.date.none.fl_str_mv	2015 2015-01-01 2015 2015-03-27
dc.type.none.fl_str_mv	journal article http://purl.org/coar/resource_type/c_6501 AM http://purl.org/coar/version/c_ab4af688f83e57aa
dc.type.openaire.fl_str_mv	info:eu-repo/semantics/article
format	article
dc.identifier.none.fl_str_mv	https://hdl.handle.net/2117/27083 https://dx.doi.org/10.1002/nem.1886
url	https://hdl.handle.net/2117/27083 https://dx.doi.org/10.1002/nem.1886
dc.language.none.fl_str_mv	Inglés eng
language_invalid_str_mv	Inglés
language	eng
dc.rights.none.fl_str_mv	open access http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv	info:eu-repo/semantics/openAccess
rights_invalid_str_mv	open access http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv	openAccess
dc.format.none.fl_str_mv	application/pdf
dc.source.none.fl_str_mv	reponame:UPCommons. Portal del coneixement obert de la UPC instname:Universitat Politècnica de Catalunya (UPC)
instname_str	Universitat Politècnica de Catalunya (UPC)
reponame_str	UPCommons. Portal del coneixement obert de la UPC
collection	UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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Business-driven policy optimization for service management

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