Development of a RAG System for Automated Detection and Resolution

This master’s final project aims to design and implement a customized chatbot for the customer service department of the company. The chatbot will be implemented using a retrieval-augmented generation (RAG) system and will be accessible through a web service.

Detalles Bibliográficos
Autor: Llobet Roqué, Pau
Tipo de recurso: tesis de maestría
Fecha de publicación:2025
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10459.1/467784
Acceso en línea:https://hdl.handle.net/10459.1/467784
Access Level:acceso abierto
Palabra clave:Chatbot
Artificial intelligence
Rag system
Generative ai
Intel·ligència artificial
Descripción
Sumario:This master’s final project aims to design and implement a customized chatbot for the customer service department of the company. The chatbot will be implemented using a retrieval-augmented generation (RAG) system and will be accessible through a web service.