The state-of-practice in requirements specification: an extended interview study at 12 companies

Requirements specifcation is a core activity in the requirements engineering phase of a software development project. Researchers have contributed extensively to the feld of requirements specifcation, but the extent to which their proposals have been adopted in practice remains unclear. We gathered...

Descripción completa

Detalles Bibliográficos
Autores: Franch Gutiérrez, Javier|||0000-0001-9733-8830, Palomares Bonache, Cristina|||0000-0003-4722-5584, Quer, Carme|||0000-0002-9000-6371, Chatzipetrou, Panagiota, Gorschek, Tony
Tipo de recurso: artículo
Fecha de publicación:2023
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/387554
Acceso en línea:https://hdl.handle.net/2117/387554
https://dx.doi.org/10.1007/s00766-023-00399-7
Access Level:acceso abierto
Palabra clave:Requirements engineering
Computer software -- Development
Requirements specifcation
Requirements documentation
Natural language requirements
Requirements management tools
Empirical studies
Interviews
Enginyeria de requisits
Programari -- Desenvolupament
Àrees temàtiques de la UPC::Informàtica::Enginyeria del software
Descripción
Sumario:Requirements specifcation is a core activity in the requirements engineering phase of a software development project. Researchers have contributed extensively to the feld of requirements specifcation, but the extent to which their proposals have been adopted in practice remains unclear. We gathered evidence about the state of practice in requirements specifcation by focussing on the artefacts used in this activity, the application of templates or guidelines, how requirements are structured in the specifcation document, what tools practitioners use to specify requirements, and what challenges they face. We conducted an interview-based survey study involving 24 practitioners from 12 diferent Swedish IT companies. We recorded the interviews and analysed these recordings, primarily by using qualitative methods. Natural language constitutes the main specifcation artefact but is usually accompanied by some other type of instrument. Most requirements specifcations use templates or guidelines, although they seldom follow any fxed standard. Requirements are always structured in the document according to the main functionalities of the system or to project areas or system parts. Diferent types of tools, including MS Ofce tools, are used, either individually or combined, in the compilation of requirements specifcations. We also note that challenges related to the use of natural language (dealing with ambiguity, inconsistency, and incompleteness) are the most frequent challenges that practitioners face in the compilation of requirements specifcations. These fndings are contextualized in terms of demographic factors related to the individual interviewees, the organization they are afliated with, and the project they selected to discuss during our interviews. A number of our fndings have been previously reported in related studies. These fndings show that, in spite of the large number of notations, models and tools proposed from academia for improving requirements specifcation, practitioners still mainly rely on plain natural language and general-purpose tool support. We expect more empirical studies in this area in order to better understand the reason of this low adoption of research results.