Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals

Purpose: The aim of the present work is to advance in a topic that has received little attention in the literature: normative diagnosis; contributing new empirical evidence to a recently proposed model: The Evaluative Model of Normative Appeals (EMNA). Design/methodology: Two field studies were carr...

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Detalhes bibliográficos
Autores: Salgado, Sergio, Oceja Fernández, Luis Venancio, Beramendi, Maite, González, Carolina
Formato: artículo
Fecha de publicación:2018
País:España
Recursos:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/690459
Acesso em linha:http://hdl.handle.net/10486/690459
https://dx.doi.org/10.3926/ic.1232
Access Level:acceso abierto
Palavra-chave:Compliance management
Formality
Normative diagnosis
Organizational norms
Protection
Psicología
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spelling Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appealsSalgado, SergioOceja Fernández, Luis VenancioBeramendi, MaiteGonzález, CarolinaCompliance managementFormalityNormative diagnosisOrganizational normsProtectionPsicologíaPurpose: The aim of the present work is to advance in a topic that has received little attention in the literature: normative diagnosis; contributing new empirical evidence to a recently proposed model: The Evaluative Model of Normative Appeals (EMNA). Design/methodology: Two field studies were carried out. In Study 1 we tested the EMNA premises by appraising a normative appeal in a university organizational context (N = 304). In Study 2, we contributed to the predictive validity of the model by analyzing the perception and adherence with two normative appeals in the context of labor organizations (N = 296). Findings: The results of both studies supported the premises of the EMNA and its potential as a normative diagnostic tool for the organizational context. Research limitations/implications: The EMNA should be analyzed in relation to other models in order to complement its explanatory and diagnostic value. The results obtained and the validity of the scales should be tested in new samples from different countries. Practical implications: From an applied point of view, the EMNA represents a tool to support the diagnosis and management of organizational normative appeals in at least two situations: in establishing predictions regarding levels of adherence or willingness to comply, and in monitoring the effectiveness of the measures that have been adopted to modify the perception of certain regulations. Social implications: The transgression of the rules generates large direct (e.g., money laundering, corruption) and indirect losses (e.g., loss of prestige, dysfunctional behavior), so achieving more efficient regulatory management is a constant challenge, both socially and organizationally. The present work represents an advance in the challenge of reducing the levels of transgression and its associated costs. Originality/value: The present work provides complementary evidence that supports the utility of a recently proposed model, as a tool for normative diagnosis in the organizational field.This work has been supported mainly by the “Programa CONICYT, FONDECYT Iniciación 11130710 (Chile)”; and to a lesser extent, by the “Universidad de La Frontera, Proyecto DIUFRO DI15-0056”; and by the “Convenio de Desempeño Regional, FRO 1301”.Intangible CapitalDepartamento de Psicología Social y MetodologíaFacultad de Psicología20182018-05-01research articlehttp://purl.org/coar/resource_type/c_2df8fbb1VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10486/690459https://dx.doi.org/10.3926/ic.1232reponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/6904592026-06-23T12:46:27Z
dc.title.none.fl_str_mv Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
title Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
spellingShingle Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
Salgado, Sergio
Compliance management
Formality
Normative diagnosis
Organizational norms
Protection
Psicología
title_short Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
title_full Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
title_fullStr Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
title_full_unstemmed Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
title_sort Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
dc.creator.none.fl_str_mv Salgado, Sergio
Oceja Fernández, Luis Venancio
Beramendi, Maite
González, Carolina
author Salgado, Sergio
author_facet Salgado, Sergio
Oceja Fernández, Luis Venancio
Beramendi, Maite
González, Carolina
author_role author
author2 Oceja Fernández, Luis Venancio
Beramendi, Maite
González, Carolina
author2_role author
author
author
dc.contributor.none.fl_str_mv Departamento de Psicología Social y Metodología
Facultad de Psicología
dc.subject.none.fl_str_mv Compliance management
Formality
Normative diagnosis
Organizational norms
Protection
Psicología
topic Compliance management
Formality
Normative diagnosis
Organizational norms
Protection
Psicología
description Purpose: The aim of the present work is to advance in a topic that has received little attention in the literature: normative diagnosis; contributing new empirical evidence to a recently proposed model: The Evaluative Model of Normative Appeals (EMNA). Design/methodology: Two field studies were carried out. In Study 1 we tested the EMNA premises by appraising a normative appeal in a university organizational context (N = 304). In Study 2, we contributed to the predictive validity of the model by analyzing the perception and adherence with two normative appeals in the context of labor organizations (N = 296). Findings: The results of both studies supported the premises of the EMNA and its potential as a normative diagnostic tool for the organizational context. Research limitations/implications: The EMNA should be analyzed in relation to other models in order to complement its explanatory and diagnostic value. The results obtained and the validity of the scales should be tested in new samples from different countries. Practical implications: From an applied point of view, the EMNA represents a tool to support the diagnosis and management of organizational normative appeals in at least two situations: in establishing predictions regarding levels of adherence or willingness to comply, and in monitoring the effectiveness of the measures that have been adopted to modify the perception of certain regulations. Social implications: The transgression of the rules generates large direct (e.g., money laundering, corruption) and indirect losses (e.g., loss of prestige, dysfunctional behavior), so achieving more efficient regulatory management is a constant challenge, both socially and organizationally. The present work represents an advance in the challenge of reducing the levels of transgression and its associated costs. Originality/value: The present work provides complementary evidence that supports the utility of a recently proposed model, as a tool for normative diagnosis in the organizational field.
publishDate 2018
dc.date.none.fl_str_mv 2018
2018-05-01
dc.type.none.fl_str_mv research article
http://purl.org/coar/resource_type/c_2df8fbb1
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10486/690459
https://dx.doi.org/10.3926/ic.1232
url http://hdl.handle.net/10486/690459
https://dx.doi.org/10.3926/ic.1232
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Intangible Capital
publisher.none.fl_str_mv Intangible Capital
dc.source.none.fl_str_mv reponame:Biblos-e Archivo. Repositorio Institucional de la UAM
instname:Universidad Autónoma de Madrid
instname_str Universidad Autónoma de Madrid
reponame_str Biblos-e Archivo. Repositorio Institucional de la UAM
collection Biblos-e Archivo. Repositorio Institucional de la UAM
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,300719

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