Mobilizing news media audiences: models for the activation of relevance and engagement in audiences

The MAREA (Models for the Activation of Relevance and Engagement in Audiences) framework offers a practical methodology for media outlets to assess and enhance their relevance and engagement capacity, crucial elements for their long-term economic sustainability. This model operationalizes media sust...

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Detalles Bibliográficos
Autores: Castells-Fos, Llúcia, Codina, Lluís, Pont Sorribes, Carles
Tipo de recurso: capítulo de libro
Estado:Versión publicada
Fecha de publicación:2025
País:España
Institución:Universitat Pompeu Fabra
Repositorio:Repositorio Digital de la UPF
OAI Identifier:oai:repositori.upf.edu:10230/71466
Acceso en línea:http://hdl.handle.net/10230/71466
Access Level:acceso abierto
Palabra clave:News media sustainability
Relevance
Engagement
Audience
MAREA
Framework
Descripción
Sumario:The MAREA (Models for the Activation of Relevance and Engagement in Audiences) framework offers a practical methodology for media outlets to assess and enhance their relevance and engagement capacity, crucial elements for their long-term economic sustainability. This model operationalizes media sustainability through three fundamental dimensions: reputation, visibility, and audience loyalty. MAREA proposes a set of 337 actions and 226 metrics, synthesized into seven main action parameters: scale, user orientation, organizational development, churn prevention, editorial identity, transparency, and institutional recognition. These parameters, alongside clear metrics, enable media organizations, especially smaller ones with limited resources, to identify areas for improvement and develop concrete action plans. The chapter details each parameter, illustrates its application with a hypothetical case, and emphasizes the importance of reinterpreting metrics beyond mere visibility to encompass reputation and audience loyalty, thereby facilitating proactive management and greater resilience in a changing media environment.