Chatbots in science education: A scoping review of early empirical evidence

Chatbots are making a strong entry into education, supporting both students and teachers. This study aims to deepen the understanding of the educational use of chatbots in science education, including their advantages and limitations. A scoping review of the articles published up to January 1, 2025,...

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Detalles Bibliográficos
Autores: Calvo Utrilla, Mario, Paños Martínez, María Esther, Ruiz Gallardo, José Reyes
Tipo de recurso: artículo
Fecha de publicación:2025
País:España
Institución:Universidad de Castilla-La Mancha
Repositorio:RUIdeRA. Repositorio Institucional de la UCLM
OAI Identifier:oai:ruidera.uclm.es:10578/45565
Acceso en línea:https://doi.org/10.1007/s10956-025-10260-x
https://hdl.handle.net/10578/45565
Access Level:acceso abierto
Palabra clave:Artificial intelligence
Chatbots
ChatGPT
Science teaching
Scoping review
Descripción
Sumario:Chatbots are making a strong entry into education, supporting both students and teachers. This study aims to deepen the understanding of the educational use of chatbots in science education, including their advantages and limitations. A scoping review of the articles published up to January 1, 2025, was conducted following PRISMA guidelines across the Web of Science, Scopus, and ERIC databases, using search terms related to science education and chatbots. From an initial pool of 608 articles, 40 met all inclusion criteria. Most of the selected studies were exploratory (32.5%), with fewer intervention-based designs. Chatbots in science education are promising tools but are still in their early stages, and this could explain the large number of exploratory studies found. ChatGPT is the most studied and has demonstrated excellent linguistic capabilities but needs to improve its scientific accuracy and analytical skills. Tutoring students is the most commonly found application of chatbots. They also have the potential to support teachers by reducing their workload, although empirical data are needed to confirm this. Integrating Artificial Intelligence literacy and critical thinking skills into curricula, alongside comprehensive teacher professional development, is crucial for the effective and responsible use of chatbots in science education.