Understanding the sense of community and continuance intention in virtual communities: The role of commitment and type of community

Virtual communities (VCs) have become essential in current organizations and society, and so their sustainability is a topic of interest for researchers and practitioners. We focus on the sense of virtual community (SoVC) and commitment as relevant antecedents in achieving the success and maintenanc...

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Detalhes bibliográficos
Autores: González-Anta, Baltasar, Orengo, Virginia, ZORNOZA, ANA, Peñarroja, Vicente, Martinez-Tur, Vicente
Formato: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2019
País:España
Recursos:Universitat Oberta de Catalunya (UOC)
Repositorio:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/112166
Acesso em linha:https://hdl.handle.net/10609/112166
Access Level:acceso abierto
Palavra-chave:virtual community participation
intention to continue
virtual learning communities
virtual communities of practice
communities of interest
sense of virtual community
commitment
participació comunitària virtual
intenció de continuar
comunitats virtuals d'aprenentatge
comunitats virtuals de pràctica
comunitats d'interès
sentit de comunitat virtual
compromís
participación comunitaria virtual
intención de continuar
comunidades virtuales de aprendizaje
comunidades virtuales de práctica
comunidades de interés
sentido de comunidad virtual
compromiso
Online social networks
Xarxes socials en línia
Redes sociales en línea
Descrição
Resumo:Virtual communities (VCs) have become essential in current organizations and society, and so their sustainability is a topic of interest for researchers and practitioners. We focus on the sense of virtual community (SoVC) and commitment as relevant antecedents in achieving the success and maintenance of different types of VCs (communities of interest, virtual learning communities, and virtual communities of practice). Specifically, this study examines a moderated mediation model in which the type of virtual community moderates the indirect effect of a SoVC on the intention to continue through the perceived commitment of the users of the VC. The sample consists of 299 members of Virtual communities. The results showed that SoVC influenced intention to continue via commitment to VCs. Additionally, the relationship between SoVC and commitment was higher for communities of interest and virtual learning communities than for virtual communities of practice. This article contributes to previous literature by identifying the importance of participants' engagement and the contingent effect of the type of community. Implications of the study and directions for future research are discussed.