Artificial Intelligence potential within airlines: a review on how AI can enhance strategic decision-making in times of COVID-19

Airline strategy relies on the competitive environment analysis and the management of resources. Artificial Intelligence (AI) algorithms are being increasingly deployed throughout several industries. COVID-19 has further stressed a sector where firms have historically struggled to sustain profitabil...

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Detalles Bibliográficos
Autores: Pérez-Campuzano, Darío, Morcillo Ortega, Patricio, Rubio Andrada, Luis, López-Lázaro, Antonio
Tipo de recurso: artículo
Fecha de publicación:2021
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/701255
Acceso en línea:http://hdl.handle.net/10486/701255
https://dx.doi.org/10.3926/jairm.189
Access Level:acceso abierto
Palabra clave:Airlines
COVID-19
Artificial Intelligence
Machine Learning
Strategic decision-making
Empresa
Descripción
Sumario:Airline strategy relies on the competitive environment analysis and the management of resources. Artificial Intelligence (AI) algorithms are being increasingly deployed throughout several industries. COVID-19 has further stressed a sector where firms have historically struggled to sustain profitability. The purpose is to explore the potential of AI applications regarding strategic decision-making in airlines in times of crisis and to depict a roadmap to encourage scholars and practitioners to jointly implement these tools within corporations