Generating trustworthy and context-aware explanations for autonomous robots using an LLM agent-based RAG architecture
[EN] Effective communication in Human-Robot Interaction (HRI) is essential for building trust in autonomous systems. Robotic agents must provide clear, factual explanations that help non-expert users understand their decisions and actions, thereby promoting transparency and acceptance. However, gene...
| Autores: | , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2026 |
| País: | España |
| Institución: | Universidad de León |
| Repositorio: | BULERIA. Repositorio Institucional de la Universidad de León |
| OAI Identifier: | oai:dnet:buleria_____::9a7fa319498f1d0c4850c1c70dc50e5e |
| Acceso en línea: | https://hdl.handle.net/10612/28306 |
| Access Level: | acceso abierto |
| Palabra clave: | Informática Explainable AI Robotics LLM agents Agentic retrieval-augmented generation Explainability evaluation Generative AI 3304.06 Arquitectura de Ordenadores |
| Sumario: | [EN] Effective communication in Human-Robot Interaction (HRI) is essential for building trust in autonomous systems. Robotic agents must provide clear, factual explanations that help non-expert users understand their decisions and actions, thereby promoting transparency and acceptance. However, generating structured, contextually relevant, and well-reasoned explanations remains a significant challenge, especially in dynamic environments, where rapidly changing circumstances make it difficult to ensure accuracy, consistency, and timeliness. To address this problem, we propose an architecture that generates natural language explanations grounded in accountable agent data. A distributed event streaming platform captures and processes high-volume system data in real time, which is then used by an agent-based Retrieval-Augmented Generation (RAG) approach to produce accurate and context-aware explanations. By decoupling explanation generation from the robot’s onboard resources, the architecture enables scalable and efficient reasoning while minimizing computational overhead. Experiments on robotic navigation tasks demonstrate that the system achieves high performance across quantitative metrics, with Context Recall consistently above 85%, Faithfulness over 78%, and Semantic Similarity near 96%. Criteria-based evaluations show high levels of Correctness (97.5-100%), with scores for Understandability, Informativeness, and Coherence exceeding 4.0 on a 5-point scale. These results provide strong evidence that integrating curated real-time data with agent-based reasoning enhances the interpretability, reliability, and user trust in autonomous robot behavior. |
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