Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion

The aim of this study is to the relationship between personality (Big Five) and resilience, with emotional exhaustion in a diverse sample. The sample is 311 workers from different sectors, but predominantly within the service sector. We use MBI, BFI and CD-RISC, as instruments in a cross-sectional d...

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Detalles Bibliográficos
Autor: García-Izquierdo, Mariano
Tipo de recurso: artículo
Fecha de publicación:2009
País:España
Institución:Colegio Oficial de Psicólogos de Madrid
Repositorio:Journal of Work and Organizational Psychology
OAI Identifier:oai:journals.copmadrid.org:jwop/art/s1576-59622009000200004
Acceso en línea:https://doi.org/10.4321/s1576-59622009000200004
Access Level:acceso abierto
Palabra clave:big five, burnout, emotional exhaustion, resilience, interaction
big five, burnout, agotamiento emocional, resistencia, interacción.
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spelling Big Five Factors and Resiliency Moderator Effect on Emotional ExhaustionLos Big Five y el Efecto Moderador de la Resistencia en el Agotamiento EmocionalGarcía-Izquierdo, Marianobig five, burnout, emotional exhaustion, resilience, interactionbig five, burnout, agotamiento emocional, resistencia, interacción.The aim of this study is to the relationship between personality (Big Five) and resilience, with emotional exhaustion in a diverse sample. The sample is 311 workers from different sectors, but predominantly within the service sector. We use MBI, BFI and CD-RISC, as instruments in a cross-sectional design study. As expected by previous studies, we have found significant associations between ed variables.. Moreover, we found that resilience acted as a moderator variable between personality and emotional exhaustion, as results has shown a significant interaction between Resilience and Conscientiousness. By multiple regression analysis, we obtained the predictive capability of the personality factor Neuroticism, Resilience, and the product of Conscientiousness and resilience. Consequently, it highlights the importance of personality in the core dimension of burnout, emotional exhaustion. Further, resilience is a promising variable to be considered in organizational and employment studies. This is relevance as few studies have addressed this problem.El objetivo del presente estudio es analizar las relaciones entre los Big Five y la resistencia con el agotamiento emocional en una muestra multiocupacional. La muestra está compuesta por 311 trabajadores de diferentes sectores, aunque predominan los pertenecientes al sector servicios. Se les aplicaron los cuestionarios MBI, BFI y CD-RISC, mediante un diseño transversal. Tal como esperábamos por estudios anteriores hemos encontrado asociaciones significativas entre las variables seleccionadas. Mediante regresión múltiple obtuvimos la capacidad predictiva de los factores de personalidad Neuroticismo, Conciencia y Resistencia. Asimismo, en nuestro estudio hemos encontrado que la resistencia actúa como moderador entre la personalidad y el agotamiento emocional, ya que la resistencia presenta interacción con el factor de personalidad Conciencia. De esta manera, se pone de manifiesto la importancia de los factores de personalidad en la dimensión fundamental del burnout, el agotamiento emocional; así como de la resistencia, una variable poco estudiada que se presenta prometedora en el contexto laboral. La relevancia de tales asociaciones se incrementa al ser escasos los estudios que han abordado esta problemática.Colegio Oficial de Psicologos de Madrid2009info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedapplication/pdftext/htmlapplication/xmlhttps://doi.org/10.4321/s1576-59622009000200004reponame:Journal of Work and Organizational Psychologyinstname:Colegio Oficial de Psicólogos de MadridEspañolhttps://creativecommons.org/licenses/by-nc-nd/4.0/deed.es_ESCopyright © 2026. Colegio Oficial de Psicólogos de Madridinfo:eu-repo/semantics/openAccessoai:journals.copmadrid.org:jwop/art/s1576-596220090002000042026-06-23T12:47:17Z
dc.title.none.fl_str_mv Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
Los Big Five y el Efecto Moderador de la Resistencia en el Agotamiento Emocional
title Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
spellingShingle Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
García-Izquierdo, Mariano
big five, burnout, emotional exhaustion, resilience, interaction
big five, burnout, agotamiento emocional, resistencia, interacción.
title_short Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
title_full Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
title_fullStr Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
title_full_unstemmed Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
title_sort Big Five Factors and Resiliency Moderator Effect on Emotional Exhaustion
dc.creator.none.fl_str_mv García-Izquierdo, Mariano
author García-Izquierdo, Mariano
author_facet García-Izquierdo, Mariano
author_role author
dc.subject.none.fl_str_mv big five, burnout, emotional exhaustion, resilience, interaction
big five, burnout, agotamiento emocional, resistencia, interacción.
topic big five, burnout, emotional exhaustion, resilience, interaction
big five, burnout, agotamiento emocional, resistencia, interacción.
description The aim of this study is to the relationship between personality (Big Five) and resilience, with emotional exhaustion in a diverse sample. The sample is 311 workers from different sectors, but predominantly within the service sector. We use MBI, BFI and CD-RISC, as instruments in a cross-sectional design study. As expected by previous studies, we have found significant associations between ed variables.. Moreover, we found that resilience acted as a moderator variable between personality and emotional exhaustion, as results has shown a significant interaction between Resilience and Conscientiousness. By multiple regression analysis, we obtained the predictive capability of the personality factor Neuroticism, Resilience, and the product of Conscientiousness and resilience. Consequently, it highlights the importance of personality in the core dimension of burnout, emotional exhaustion. Further, resilience is a promising variable to be considered in organizational and employment studies. This is relevance as few studies have addressed this problem.
publishDate 2009
dc.date.none.fl_str_mv 2009
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/published
format article
dc.identifier.none.fl_str_mv https://doi.org/10.4321/s1576-59622009000200004
url https://doi.org/10.4321/s1576-59622009000200004
dc.language.none.fl_str_mv Español
language_invalid_str_mv Español
dc.rights.none.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/deed.es_ES
Copyright © 2026. Colegio Oficial de Psicólogos de Madrid
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/deed.es_ES
Copyright © 2026. Colegio Oficial de Psicólogos de Madrid
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
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dc.publisher.none.fl_str_mv Colegio Oficial de Psicologos de Madrid
publisher.none.fl_str_mv Colegio Oficial de Psicologos de Madrid
dc.source.none.fl_str_mv reponame:Journal of Work and Organizational Psychology
instname:Colegio Oficial de Psicólogos de Madrid
instname_str Colegio Oficial de Psicólogos de Madrid
reponame_str Journal of Work and Organizational Psychology
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