User recommendations for the optimized execution of business processes
In order to be able to flexibly adjust a company's business processes (BPs) there is an increasing interest in flexible process-aware information systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses significant challenges to...
| Autores: | , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión enviada para evaluación y publicación |
| Fecha de publicación: | 2013 |
| País: | España |
| Institución: | Universidad de Sevilla (US) |
| Repositorio: | idUS. Depósito de Investigación de la Universidad de Sevilla |
| OAI Identifier: | oai:idus.us.es:11441/64291 |
| Acceso en línea: | http://hdl.handle.net/11441/64291 https://doi.org/10.1016/j.datak.2013.01.004 |
| Access Level: | acceso abierto |
| Palabra clave: | Business processes Workflow management Business intelligence Flexible process-aware information systems Recommendations Constraint programming Scheduling |
| Sumario: | In order to be able to flexibly adjust a company's business processes (BPs) there is an increasing interest in flexible process-aware information systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses significant challenges to its users. As a major contribution of this work, we propose a recommendation system which assists users during process execution to optimize performance goals of the processes. The recommendation system is based on a constraint-based approach for planning and scheduling the BP activities and considers both the control-flow and the resource perspective. To evaluate the proposed constraint-based approach different algorithms are applied to a range of test models of varying complexity. The results indicate that, although the optimization of process execution is a highly constrained problem, the proposed approach produces a satisfactory number of suitable solutions. |
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