Evaluating the impact of ERP systems on SC performance with ISM

[EN] Most companies nowadays have already implemented on-premise or cloud -based ERP systems into their IT infraestrutures. These packages allow firms to integrate, standardize and execute the whole business processes in real time, improving their productivity and operational efficiency. Previous st...

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Detalles Bibliográficos
Autores: López Vargas, Cristina, López García, Jenifer
Tipo de recurso: artículo
Fecha de publicación:2017
País:España
Institución:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:español
OAI Identifier:oai:riunet.upv.es:10251/93849
Acceso en línea:https://riunet.upv.es/handle/10251/93849
Access Level:acceso abierto
Palabra clave:Research
Enterprise systems
SC performance
ERP benefits
ISM
Case study
Descripción
Sumario:[EN] Most companies nowadays have already implemented on-premise or cloud -based ERP systems into their IT infraestrutures. These packages allow firms to integrate, standardize and execute the whole business processes in real time, improving their productivity and operational efficiency. Previous studies highlight their beneficial effects go beyond the single firm. Indeed, ERP system can assist supply‐chain partners to work in close coordination. In order to reach a better understanding in this matter, the present study aims to develop a comprehensive framework. This will represent the benefits derived from ERP adoption in Supply Chain performance. In doing so, we applied an interpretive structural modelling (ISM). Finally, we provide a case study that explores the viability of this framework.