Impact of the mode of data collection on the quality of survey questions in social sciences

This dissertation studies the impact of the mode of data collection on the quality of answers to survey questions, defined as the product of reliability and validity. Using data from the Netherlands about different topics (media, social and political trust, satisfaction, political orientation, left-...

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Detalles Bibliográficos
Autor: Revilla, Melanie
Tipo de recurso: tesis doctoral
Estado:Versión publicada
Fecha de publicación:2012
País:España
Institución:CBUC, CESCA
Repositorio:TDR. Tesis Doctorales en Red
OAI Identifier:oai:www.tdx.cat:10803/94494
Acceso en línea:http://hdl.handle.net/10803/94494
Access Level:acceso abierto
Palabra clave:Mode of data collection
Face-to-face, telephone, web surveys
Quality of survey questions
Reliability and validity
Multitrait-multimethod approach
European Social Survey
LISS panel
3
Descripción
Sumario:This dissertation studies the impact of the mode of data collection on the quality of answers to survey questions, defined as the product of reliability and validity. Using data from the Netherlands about different topics (media, social and political trust, satisfaction, political orientation, left-right self-placement, attitudes toward immigration), it shows that the quality is similar in a computed assisted face-to-face survey using show cards (the European Social Survey, ESS) and a web survey based on a probability sample (the LISS panel). This is true both at the level of single items and composite scores. It suggests that standardised relationships across variables can be compared across these two modes. On the contrary, telephone interviews lead to some differences in quality. For complex concepts, measurement equivalence also holds, meaning that means and unstandardised relationships can be compared across the faceto- face and web surveys mentioned previously.