Experiences of telenursing in overcoming challenges and applaying strategies by COVID-19 patients in home isolation

During the first wave of the COVID-19 pandemic, there was a significant increase in the use of telenursing to provide care for patients at home. However, the quality of the patient experience when nurses rely on technology instead of personal contact has not been thoroughly investigated. This study...

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Detalles Bibliográficos
Autores: Tort-Nasarre, Glòria|||0000-0001-5270-821X, Espart, Anna|||0000-0001-6610-3967, Galbany Estragues, Paola|||0000-0003-3775-1695, Alvarez, Bruna|||0000-0002-9069-4573, Subias-Miquel, Martí, Romeu-Labayen, Maria|||0000-0001-9482-9474
Tipo de recurso: artículo
Fecha de publicación:2023
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:ddd.uab.cat:287458
Acceso en línea:https://ddd.uab.cat/record/287458
https://dx.doi.org/urn:doi:10.3390/healthcare11142093
Access Level:acceso abierto
Palabra clave:COVID
Lockdown
Nursing
Primary health care
Qualitative research
Telenursing
SDG 3 - Good Health and Well-being
Descripción
Sumario:During the first wave of the COVID-19 pandemic, there was a significant increase in the use of telenursing to provide care for patients at home. However, the quality of the patient experience when nurses rely on technology instead of personal contact has not been thoroughly investigated. This study aimed to understand the perspectives of COVID-19 patients in home isolation who received telenursing from primary care nurses during the initial phase of the pandemic. A qualitative study was conducted that employed purposive sampling and involved semi-structured interviews via videoconference with fourteen COVID-19 patients from two primary health centers in Catalonia (Spain). Thematic analysis was used, and the study adhered to the COREQ checklist. The findings revealed three themes related to the challenges faced by COVID-19 patients in home isolation: physical symptoms, emotional and social difficulties, and a lack of information. Three themes emerged regarding the strategies patients employed to overcome thesechallenges and the role of nurses: self-care, emotional support, and personal commitment. The patients reported having achieved strategies to improve their physical, psychological, and situational well-being despite the unprecedented situation. The study highlights that telenursing is a valuable resource for delivering patient-centered care, which could lead to changes in organisational policies and the development of best clinical practices.