Including Social Factors in an Argumentative Model for Group Decision Support Systems

In this paper we propose a decision support system for groups of people where each user delegates to an agent that represents her preferences and argues with other agents to obtain the best alternative for the whole group. The novelties of our approach are the inclusion of users’ social factors, per...

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Detalles Bibliográficos
Autores: Quijano-Sánchez, Lara, Recio García, Juan Antonio, Díaz Agudo, María Belén
Tipo de recurso: artículo
Fecha de publicación:2013
País:España
Institución:Universidad Complutense de Madrid (UCM)
Repositorio:Docta Complutense
Idioma:inglés
OAI Identifier:oai:docta.ucm.es:20.500.14352/94843
Acceso en línea:https://hdl.handle.net/20.500.14352/94843
Access Level:acceso abierto
Palabra clave:Decision Support Systems
Negotiation Support Systems
Personality
Social Networks
Trust
Multi-Agent Systems
Informática (Informática)
33 Ciencias Tecnológicas
Descripción
Sumario:In this paper we propose a decision support system for groups of people where each user delegates to an agent that represents her preferences and argues with other agents to obtain the best alternative for the whole group. The novelties of our approach are the inclusion of users’ social factors, personality and trust, in the argumentation process and the negotiation system, plus a multi-agent architecture that represents the social connections within the group. Therefore, our model simulates the argumentations made by real users to agree on a concrete product in a very accurate way. As a case study, we have tested our theories in the movie recommendation domain with real social networks. We have concluded that distributed models and argumentation techniques including personality and social trust improve the satisfaction of users involved in a group decision making process.