Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions

Background: Currently, most people who might need mental health care services do not receive them due to a number of reasons. Many of these reasons can be overcome by telepsychology, in other words, the use of ICT technologies for therapy (e.g., phone, videoconferencing, and apps); given that it fac...

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Autores: sora, beatriz, Nieto, Rubén, Montesano, Adrián, Armayones, Manuel
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:España
Institución:Universitat Oberta de Catalunya (UOC)
Repositorio:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/146994
Acceso en línea:https://hdl.handle.net/10609/146994
https://www.doi.org/10.3389/fpsyg.2022.821671
Access Level:acceso abierto
Palabra clave:telepsychology
patients’ profiles
telepsychology advantages
telepsychology barriers
telepsychology efficacy
telepsicología
perfiles de pacientes
ventajas de la telepsicología
barreras de telepsicología
eficacia de la telepsicología
telepsicologia
perfils de pacients
ventatges de la telepsicologia
barreres de la telepsicologia
eficacia de la telepsicologia
psychology
psicologia
psicología
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spelling Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptionssora, beatrizNieto, Rubén Montesano, AdriánArmayones, Manueltelepsychologypatients’ profilestelepsychology advantagestelepsychology barrierstelepsychology efficacytelepsicologíaperfiles de pacientesventajas de la telepsicologíabarreras de telepsicologíaeficacia de la telepsicologíatelepsicologiaperfils de pacientsventatges de la telepsicologiabarreres de la telepsicologiaeficacia de la telepsicologiapsychologypsicologiapsicologíaBackground: Currently, most people who might need mental health care services do not receive them due to a number of reasons. Many of these reasons can be overcome by telepsychology, in other words, the use of ICT technologies for therapy (e.g., phone, videoconferencing, and apps); given that it facilitates access to specialized interventions. In fact, telepsychology is currently offered as an active service in many psychotherapy centers. However, its usage, how it is perceived, and who uses it are still largely unknown. Objective: The aim of this study was (1) to determine if any pattern exists in the usage of telepsychology and face-to-face psychology, (2) to clarify people’s perception of telepsychology in terms of the advantages, barriers and efficacy of online psychotherapy, and (3) to examine usage patterns in terms of individual characteristics and identify patients’ profiles. Methods: An online survey was conducted on a convenience sample of 514 subjects recluted by using an online advertisement. The inclusion criteria were: (1) to be older than 18 years old and (2) to answer completely the questionnaire. Cluster analysis, ANOVAs, and discriminant analysis were performed to test our research objectives. Results: Three usage clusters were found: (1) face-to-face psychotherapy (57%; n = 292); (2) non-therapy (36.8%; n = 189); and (3) combined face-to-face psychotherapy and telepsychology (6.4%; n = 33). In addition, the perception of telepsychology varied among usage clusters, but a common perception emerged about the main telepsychology advantages, barriers and efficacy. Finally, the results showed that personal characteristics differentiated people in each of these clusters. Conclusion: The most common form of access to psychotherapy is the face-to-face form but the second way of delivery was a combination between face to face and online psychotherapy (research objective 1). People who combine face to face with online psychotherapy perceives this last as more efficient and with less barriers to access (research objective 2). Finally, some characteristic as eHealth experience and sociodemographic variables can help to identify people that will attend telepsychology initiatives (research objective 3). These clusters provide insight into opportunities for face-to-face and online patient engagement strategies.Frontiers in PsychologyUniversitat Rovira i Virgili (URV)Universitat Oberta de Catalunya (UOC)202220222022info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://hdl.handle.net/10609/146994https://www.doi.org/10.3389/fpsyg.2022.821671reponame:O2, repositorio institucional de la UOCinstname:Universitat Oberta de Catalunya (UOC)InglésFrontiers in Psychology, 2022https://www.doi.org/10.3389/fpsyg.2022.821671http://creativecommons.org/licenses/by/4.0CC BY 4.0http://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessoai:openaccess.uoc.edu:10609/1469942026-05-28T12:42:01Z
dc.title.none.fl_str_mv Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
title Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
spellingShingle Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
sora, beatriz
telepsychology
patients’ profiles
telepsychology advantages
telepsychology barriers
telepsychology efficacy
telepsicología
perfiles de pacientes
ventajas de la telepsicología
barreras de telepsicología
eficacia de la telepsicología
telepsicologia
perfils de pacients
ventatges de la telepsicologia
barreres de la telepsicologia
eficacia de la telepsicologia
psychology
psicologia
psicología
title_short Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
title_full Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
title_fullStr Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
title_full_unstemmed Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
title_sort Usage patterns of telepsychology and face-to-face psychotherapy: Clients’ profiles and perceptions
dc.creator.none.fl_str_mv sora, beatriz
Nieto, Rubén
Montesano, Adrián
Armayones, Manuel
author sora, beatriz
author_facet sora, beatriz
Nieto, Rubén
Montesano, Adrián
Armayones, Manuel
author_role author
author2 Nieto, Rubén
Montesano, Adrián
Armayones, Manuel
author2_role author
author
author
dc.contributor.none.fl_str_mv Universitat Rovira i Virgili (URV)
Universitat Oberta de Catalunya (UOC)
dc.subject.none.fl_str_mv telepsychology
patients’ profiles
telepsychology advantages
telepsychology barriers
telepsychology efficacy
telepsicología
perfiles de pacientes
ventajas de la telepsicología
barreras de telepsicología
eficacia de la telepsicología
telepsicologia
perfils de pacients
ventatges de la telepsicologia
barreres de la telepsicologia
eficacia de la telepsicologia
psychology
psicologia
psicología
topic telepsychology
patients’ profiles
telepsychology advantages
telepsychology barriers
telepsychology efficacy
telepsicología
perfiles de pacientes
ventajas de la telepsicología
barreras de telepsicología
eficacia de la telepsicología
telepsicologia
perfils de pacients
ventatges de la telepsicologia
barreres de la telepsicologia
eficacia de la telepsicologia
psychology
psicologia
psicología
description Background: Currently, most people who might need mental health care services do not receive them due to a number of reasons. Many of these reasons can be overcome by telepsychology, in other words, the use of ICT technologies for therapy (e.g., phone, videoconferencing, and apps); given that it facilitates access to specialized interventions. In fact, telepsychology is currently offered as an active service in many psychotherapy centers. However, its usage, how it is perceived, and who uses it are still largely unknown. Objective: The aim of this study was (1) to determine if any pattern exists in the usage of telepsychology and face-to-face psychology, (2) to clarify people’s perception of telepsychology in terms of the advantages, barriers and efficacy of online psychotherapy, and (3) to examine usage patterns in terms of individual characteristics and identify patients’ profiles. Methods: An online survey was conducted on a convenience sample of 514 subjects recluted by using an online advertisement. The inclusion criteria were: (1) to be older than 18 years old and (2) to answer completely the questionnaire. Cluster analysis, ANOVAs, and discriminant analysis were performed to test our research objectives. Results: Three usage clusters were found: (1) face-to-face psychotherapy (57%; n = 292); (2) non-therapy (36.8%; n = 189); and (3) combined face-to-face psychotherapy and telepsychology (6.4%; n = 33). In addition, the perception of telepsychology varied among usage clusters, but a common perception emerged about the main telepsychology advantages, barriers and efficacy. Finally, the results showed that personal characteristics differentiated people in each of these clusters. Conclusion: The most common form of access to psychotherapy is the face-to-face form but the second way of delivery was a combination between face to face and online psychotherapy (research objective 1). People who combine face to face with online psychotherapy perceives this last as more efficient and with less barriers to access (research objective 2). Finally, some characteristic as eHealth experience and sociodemographic variables can help to identify people that will attend telepsychology initiatives (research objective 3). These clusters provide insight into opportunities for face-to-face and online patient engagement strategies.
publishDate 2022
dc.date.none.fl_str_mv 2022
2022
2022
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://hdl.handle.net/10609/146994
https://www.doi.org/10.3389/fpsyg.2022.821671
url https://hdl.handle.net/10609/146994
https://www.doi.org/10.3389/fpsyg.2022.821671
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv Frontiers in Psychology, 2022
https://www.doi.org/10.3389/fpsyg.2022.821671
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by/4.0
CC BY 4.0
http://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by/4.0
CC BY 4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Frontiers in Psychology
publisher.none.fl_str_mv Frontiers in Psychology
dc.source.none.fl_str_mv reponame:O2, repositorio institucional de la UOC
instname:Universitat Oberta de Catalunya (UOC)
instname_str Universitat Oberta de Catalunya (UOC)
reponame_str O2, repositorio institucional de la UOC
collection O2, repositorio institucional de la UOC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15.301603

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