The Influence of Four‑Box Business Model on Employee Engagement in Post‑COVID‑19: Company Performance as the Moderator
This research investigates the influence of four-box business model and its components on employee engagement, in accordance with the theoretical foundation of organizational commitment theory. The moderating effect of company performance on the relationship between four-box business model and emplo...
| Autores: | , , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2023 |
| País: | España |
| Institución: | Universidad de Jaén |
| Repositorio: | RUJA. Repositorio Institucional de la Producción Científica de la Universidad de Jaén |
| OAI Identifier: | oai:ruja.ujaen.es:10953/1671 |
| Acceso en línea: | https://doi.org/10.1007/s13132-023-01636-8 https://hdl.handle.net/10953/1671 |
| Access Level: | acceso abierto |
| Palabra clave: | four-box business model employee engagement company performance organizational commitment theory |
| Sumario: | This research investigates the influence of four-box business model and its components on employee engagement, in accordance with the theoretical foundation of organizational commitment theory. The moderating effect of company performance on the relationship between four-box business model and employee engagement was also determined. This study employed quantitative methodology by gathering data from targeted Chinese SMEs via questionnaire during the post-COVID-19 period. Descriptive study and structural equation modelling were performed on 238 qualified data by using SPSS and AMOS software. This research reveals that employee engagement is highly impacted by four-box business model and its components. The components of four-box business model, i.e. customer value proposition, profit formula, key resources and key processes all show significant effect on employee engagement. Besides, company performance positively moderates the impact of four-box business model on employee engagement. However, on single factor level, the company performance only moderate on the relationship between key resources, key processes and employee engagement. As a conclusion, this research recommended that company management to employ the four-box business model on its operation and extensively pay attention to the impact of model on varying company performance. |
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