More than 20 years of scientific production on sensory/experiential marketing scales and instruments

Purpose – The growing interest in sensory and experiential marketing, along with extensive research in recent decades, highlights the need to summarize the existing literature. One of the least explored aspects is that, since experience is a complex construct to assess or measure, specific instrumen...

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Detalles Bibliográficos
Autores: Xancó Grau, Sílvia, Vizuete Luciano, Emilio, Vila Márquez, Fátima, Merigó Lindahl, José M.
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2025
País:España
Institución:Universidad de Barcelona
Repositorio:Dipòsit Digital de la UB
OAI Identifier:oai:diposit.ub.edu:2445/224952
Acceso en línea:https://hdl.handle.net/2445/224952
Access Level:acceso abierto
Palabra clave:Màrqueting
Consum (Economia)
Bibliometria
Marketing
Consumption (Economics)
Bibliometrics
Descripción
Sumario:Purpose – The growing interest in sensory and experiential marketing, along with extensive research in recent decades, highlights the need to summarize the existing literature. One of the least explored aspects is that, since experience is a complex construct to assess or measure, specific instruments must be developed to accurately capture it. Design/methodology/approach – A total of 60 relevant articles, published between 2001 and 2023, were collected from academic databases such as WOS and Scopus, among others, and analyzed. Findings – Our research concludes that sensory experiences are critical factors in understanding consumer decision-making. Originality/value – The analysis was conducted using bibliometric indicators, such as authorship and year of publication, as well as the dimensions and types of scales or measurement instruments used.