Capacity planning with working time accounts in services

This paper presents, formalises and classifies working time accounts (WTA’s), means of achieving flexible production capacity through the flexible organization of working time. We propose linear programming models to plan working time, using WTA, at companies in service industry. A computational exp...

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Detalles Bibliográficos
Autores: Corominas Subias, Albert|||0000-0002-4795-7761, Olivella Nadal, Jordi|||0000-0001-9789-0123, Pastor Moreno, Rafael|||0000-0002-6188-4458
Tipo de recurso: informe técnico
Fecha de publicación:2006
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/529
Acceso en línea:https://hdl.handle.net/2117/529
Access Level:acceso abierto
Palabra clave:Labor time
Working time accounts
Capacity planning
Treball -- Planificació
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d’operacions::Anàlisi de processos de negoci i de fabricació
Descripción
Sumario:This paper presents, formalises and classifies working time accounts (WTA’s), means of achieving flexible production capacity through the flexible organization of working time. We propose linear programming models to plan working time, using WTA, at companies in service industry. A computational experiment shows that the models can be solves for any planning problems of reasonable size.