Success Factors for Usability Testing of Digital Health Solutions
Background: The design and development of patient-centered digital health solutions requires user involvement, for example through usability testing. Although there are guidelines for conducting usability tests, there is a lack of knowledge about the technical, human, and organizational factors that...
| Autores: | , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2024 |
| País: | España |
| Institución: | Universidad de Sevilla (US) |
| Repositorio: | idUS. Depósito de Investigación de la Universidad de Sevilla |
| OAI Identifier: | oai:idus.us.es:11441/162253 |
| Acceso en línea: | https://hdl.handle.net/11441/162253 https://doi.org/10.3233/SHTI240439 |
| Access Level: | acceso abierto |
| Palabra clave: | Usability Testing User-centered design User experience Digital health intervention User involvement |
| Sumario: | Background: The design and development of patient-centered digital health solutions requires user involvement, for example through usability testing. Although there are guidelines for conducting usability tests, there is a lack of knowledge about the technical, human, and organizational factors that influence the success of the tests. Objective: To summarize the success factors of usability testing in the context of patient-centered digital health solutions. Method: We considered three case studies and collected experiences related to time management, relevance of results and challenges encountered. Results: Success factors relate to participant privacy and data protection, test environment setup, device and application readiness, user comfort and accessibility, test tools and procedures, and adaptability to user limitations. Conclusions: Small organizational and technical details can have a big impact on the outcome of a usability test. Considering the aspects mentioned in this paper will not only save resources but also the trust of the participating patients. |
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