The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate

Purpose: This study explains how humble leadership influences two types of behavior: organizational citizenship behavior (OCB) and withdrawal behavior (WB) in BPR banks undergoing mergers. The team climate plays a key role in the success of this relationship. Design/methodology/approach: The number...

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Detalhes bibliográficos
Autores: Jufri, Ali, Kurnianto Tjahjono, Heru, Muafi, Muafi, Isfianadewi, Dessy
Formato: artículo
Fecha de publicación:2025
País:España
Recursos:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/455320
Acesso em linha:https://hdl.handle.net/2117/455320
https://dx.doi.org/10.3926/ic.3241
Access Level:acceso abierto
Palavra-chave:Leadership
Sociology
Humble leadership
Team climate
Organizational citizenship behavior
Withdrawal behavior
Lideratge
Sociologia
Àrees temàtiques de la UPC::Desenvolupament humà i sostenible
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oai_identifier_str oai:upcommons.upc.edu:2117/455320
network_acronym_str ES
network_name_str España
repository_id_str
dc.title.none.fl_str_mv The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
title The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
spellingShingle The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
Jufri, Ali
Leadership
Sociology
Humble leadership
Team climate
Organizational citizenship behavior
Withdrawal behavior
Lideratge
Sociologia
Àrees temàtiques de la UPC::Desenvolupament humà i sostenible
title_short The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
title_full The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
title_fullStr The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
title_full_unstemmed The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
title_sort The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climate
dc.creator.none.fl_str_mv Jufri, Ali
Kurnianto Tjahjono, Heru
Muafi, Muafi
Isfianadewi, Dessy
author Jufri, Ali
author_facet Jufri, Ali
Kurnianto Tjahjono, Heru
Muafi, Muafi
Isfianadewi, Dessy
author_role author
author2 Kurnianto Tjahjono, Heru
Muafi, Muafi
Isfianadewi, Dessy
author2_role author
author
author
dc.subject.none.fl_str_mv Leadership
Sociology
Humble leadership
Team climate
Organizational citizenship behavior
Withdrawal behavior
Lideratge
Sociologia
Àrees temàtiques de la UPC::Desenvolupament humà i sostenible
topic Leadership
Sociology
Humble leadership
Team climate
Organizational citizenship behavior
Withdrawal behavior
Lideratge
Sociologia
Àrees temàtiques de la UPC::Desenvolupament humà i sostenible
description Purpose: This study explains how humble leadership influences two types of behavior: organizational citizenship behavior (OCB) and withdrawal behavior (WB) in BPR banks undergoing mergers. The team climate plays a key role in the success of this relationship. Design/methodology/approach: The number of samples taken based on the Isaac and Michael table at a population point of 652 resulted in a sample size of 227. The researchers used stratified random sampling to determine the sample distribution, a method that groups the population into several strata based on certain criteria. Data analysis uses SmartPLS 4. Findings: The results of the research show that humble leadership has a direct influence on increasing OCB and reducing WB. Team climate may influence how humble leadership affects increases in OCB and decreases in WB, especially during structural changes like mergers. These results also support the idea that humble leadership makes people more likely to be good organizational citizens by creating a supportive team environment and less likely to withdraw by making an atmosphere that eases stress and dissatisfaction. Team climate acts as a mediator between humble leadership and employee behavior, enhancing engagement and reducing negative behavior. Research limitations/implications: The study has revealed that humble leaders can create a positive team climate, strengthen employee engagement with OCB, and reduce uncertainty that can trigger withdrawal behaviors. However, it must be acknowledged that this research has limitations in measuring the effectiveness of the open communication process between leaders and employees and in measuring the differences in organizational culture in each provincial BPR merger in Indonesia. Practical implications: Humble leadership plays a crucial role in creating a positive team climate. Training for managers to develop a humble attitude is critical, including listening to employee feedback and providing fair recognition. Additionally, creating a supportive team climate can enhance organizational citizenship behavior, so managers need to focus on a work atmosphere that encourages collaboration and employee engagement. Humble leadership can also reduce employee withdrawal behaviors by creating a safe environment for their emotional well-being. In the context of a merger, understanding team dynamics and demonstrating sincerity from leaders is essential to ease tensions among team members from different backgrounds. Therefore, the development of training programs that support employee engagement is key to ensuring they remain engaged in their work and exhibit positive behavior, while humble leadership continues to reinforce their personal and professional development. Social Implications: In merger situations that often trigger uncertainty and anxiety among employees, humble leadership helps build trust and security, ultimately reducing resistance to change. The merger will make the organization more adaptable to structural changes due to OCB growth. Conversely, the reduction of withdrawal behavior contributes to a decrease in employee turnover, thereby preventing operational disruptions that could disrupt financial services to the community. So, humble leadership mediated by team climate not only helps individuals and organizations but also improves the social and economic stability in the area around BPR, which is undergoing structural changes because of the merger. Originality/value: This research makes a significant contribution to the development of leadership theory, employee behavior, and team dynamics by demonstrating that humble leadership can build better relationships, improve communication, and strengthen employee engagement, as well as create a positive organizational climate that reduces negative behaviors such as withdrawal
publishDate 2025
dc.date.none.fl_str_mv 2025
2025-12-01
2026
2026-02-16
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/455320
https://dx.doi.org/10.3926/ic.3241
url https://hdl.handle.net/2117/455320
https://dx.doi.org/10.3926/ic.3241
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Creative Commons Attribution-NonCommercial 4.0 International License
https://creativecommons.org/licenses/by-nc/4.0/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Creative Commons Attribution-NonCommercial 4.0 International License
https://creativecommons.org/licenses/by-nc/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv OmniaScience
publisher.none.fl_str_mv OmniaScience
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
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spelling The influence of humble leadership on organizational citizenship behaviorand withdrawal behavior mediated by team climateJufri, AliKurnianto Tjahjono, HeruMuafi, MuafiIsfianadewi, DessyLeadershipSociologyHumble leadershipTeam climateOrganizational citizenship behaviorWithdrawal behaviorLideratgeSociologiaÀrees temàtiques de la UPC::Desenvolupament humà i sosteniblePurpose: This study explains how humble leadership influences two types of behavior: organizational citizenship behavior (OCB) and withdrawal behavior (WB) in BPR banks undergoing mergers. The team climate plays a key role in the success of this relationship. Design/methodology/approach: The number of samples taken based on the Isaac and Michael table at a population point of 652 resulted in a sample size of 227. The researchers used stratified random sampling to determine the sample distribution, a method that groups the population into several strata based on certain criteria. Data analysis uses SmartPLS 4. Findings: The results of the research show that humble leadership has a direct influence on increasing OCB and reducing WB. Team climate may influence how humble leadership affects increases in OCB and decreases in WB, especially during structural changes like mergers. These results also support the idea that humble leadership makes people more likely to be good organizational citizens by creating a supportive team environment and less likely to withdraw by making an atmosphere that eases stress and dissatisfaction. Team climate acts as a mediator between humble leadership and employee behavior, enhancing engagement and reducing negative behavior. Research limitations/implications: The study has revealed that humble leaders can create a positive team climate, strengthen employee engagement with OCB, and reduce uncertainty that can trigger withdrawal behaviors. However, it must be acknowledged that this research has limitations in measuring the effectiveness of the open communication process between leaders and employees and in measuring the differences in organizational culture in each provincial BPR merger in Indonesia. Practical implications: Humble leadership plays a crucial role in creating a positive team climate. Training for managers to develop a humble attitude is critical, including listening to employee feedback and providing fair recognition. Additionally, creating a supportive team climate can enhance organizational citizenship behavior, so managers need to focus on a work atmosphere that encourages collaboration and employee engagement. Humble leadership can also reduce employee withdrawal behaviors by creating a safe environment for their emotional well-being. In the context of a merger, understanding team dynamics and demonstrating sincerity from leaders is essential to ease tensions among team members from different backgrounds. Therefore, the development of training programs that support employee engagement is key to ensuring they remain engaged in their work and exhibit positive behavior, while humble leadership continues to reinforce their personal and professional development. Social Implications: In merger situations that often trigger uncertainty and anxiety among employees, humble leadership helps build trust and security, ultimately reducing resistance to change. The merger will make the organization more adaptable to structural changes due to OCB growth. Conversely, the reduction of withdrawal behavior contributes to a decrease in employee turnover, thereby preventing operational disruptions that could disrupt financial services to the community. So, humble leadership mediated by team climate not only helps individuals and organizations but also improves the social and economic stability in the area around BPR, which is undergoing structural changes because of the merger. Originality/value: This research makes a significant contribution to the development of leadership theory, employee behavior, and team dynamics by demonstrating that humble leadership can build better relationships, improve communication, and strengthen employee engagement, as well as create a positive organizational climate that reduces negative behaviors such as withdrawalPeer ReviewedOmniaScience20252025-12-0120262026-02-16journal articlehttp://purl.org/coar/resource_type/c_6501NAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2117/455320https://dx.doi.org/10.3926/ic.3241reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Creative Commons Attribution-NonCommercial 4.0 International Licensehttps://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/4553202026-05-27T15:37:01Z
score 15,812429

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