Traveler Pro-social Behaviors at Heritage Tourism Sites

This study aimed to explain the development of tourists’ pro-social intentions during heritage tourism within the pandemic context by combining the norm activation model (NAM) and two significant variables in the theory of planned behavior (TPB). The quantitative data analysis results indicated that...

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Detalles Bibliográficos
Autores: Zhu, Peng, Chi, Xiaoting, Bobby Ryu, Hyungseo, Ariza Montes, José Antonio, Han, Heesup
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universidad Loyola Andalucía
Repositorio:Brújula
OAI Identifier:oai:repositorio.uloyola.es:20.500.12412/4262
Acceso en línea:https://hdl.handle.net/20.500.12412/4262
Access Level:acceso abierto
Palabra clave:COVID-related heritage tourism
Norm activation model (NAM)
Attitude toward the pro-social behavior
Anticipated emotions
Social norm
Pro-social behavioral intentions
Descripción
Sumario:This study aimed to explain the development of tourists’ pro-social intentions during heritage tourism within the pandemic context by combining the norm activation model (NAM) and two significant variables in the theory of planned behavior (TPB). The quantitative data analysis results indicated that the proposed hypotheses have been partially supported, which resonated and enriched the existing studies on COVID-19- related pro-social tourism and tourist behaviors from a theoretical angle. Based on the research outcomes, the corresponding managerial implications for heritage tourism practitioners and meaningful references for future researchers to promote sustainable and pro-social heritage tourism products have been discussed.