Reducing perceived social loafing in virtual teams: The effect of team feedback with guided reflexivity

The aim of this study was twofold. The first aim was to study the effect of an intervention combining team feedback and guided reflexivity on virtual teams’ affective outcomes. The second was to examine the mediating role of perceived social loafing in this relationship. An experimental laboratory s...

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Detalles Bibliográficos
Autores: Peñarroja, Vicente, Orengo, Virginia, Zornoza, Ana
Tipo de recurso: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2017
País:España
Institución:Universitat Oberta de Catalunya (UOC)
Repositorio:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/152094
Acceso en línea:http://hdl.handle.net/10609/152094
https://doi.org/10.1111/jasp.12449
Access Level:acceso abierto
Palabra clave:perceived social loafing
virtual teams
team feedback
Descripción
Sumario:The aim of this study was twofold. The first aim was to study the effect of an intervention combining team feedback and guided reflexivity on virtual teams’ affective outcomes. The second was to examine the mediating role of perceived social loafing in this relationship. An experimental laboratory study was carried out with 54 teams randomly assigned to an experimental condition or a control condition. Results showed that this intervention had an effect on satisfaction with the result, but not on group cohesion and satisfaction with the team. Moreover, perceived social loafing fully mediated the effect of this intervention on group cohesion and partially mediated its effect on satisfaction with the team and the result.