¿Cómo facilitar el ejercicio de los derechos de los ciudadanos en la Administración electrónica?
Citizens have seen their rights extended in their relations with public administrations thanks to the expansion of electronic media. However, this recognition has not been accompanied with the necessary development of e-Government. In this article we analyse the different mechanisms which are envisa...
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2011 |
| País: | España |
| Institución: | Universitat Oberta de Catalunya (UOC) |
| Repositorio: | O2, repositorio institucional de la UOC |
| OAI Identifier: | oai:openaccess.uoc.edu:10609/93659 |
| Acceso en línea: | https://hdl.handle.net/10609/93659 |
| Access Level: | acceso abierto |
| Palabra clave: | e-Government citizen rights electronic media public service charter Administración electrónica derechos de los ciudadanos medios electrónicos cartas de servicios Internet in public administration Administració electrònica Internet en la administración pública |
| Sumario: | Citizens have seen their rights extended in their relations with public administrations thanks to the expansion of electronic media. However, this recognition has not been accompanied with the necessary development of e-Government. In this article we analyse the different mechanisms which are envisaged by law and the means that public administrations offer to help citizens exercise their rights, giving an evaluation of their adequacy to respond to the needs which arise from citizens using electronic media in their relations with public administrations. |
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