Knowledge and artificial intelligence on employee behaviour advancing safe and respectful workplace

As workplace environments evolve with the integration of artificial intelligence (AI), understanding its impact on employee behaviour and organisational culture becomes critical. This study investigates the influence of AI- based technologies on creating safe and respectful work atmospheres, focusin...

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Bibliographic Details
Authors: Gómez Gandía, José Andrés, Lucas Ancillo, Antonio de, Val Núñez, María Teresa del
Format: article
Publication Date:2025
Country:España
Institution:Universidad de Alcalá (UAH)
Repository:e_Buah Biblioteca Digital Universidad de Alcalá
Language:English
OAI Identifier:oai:ebuah.uah.es:10017/67674
Online Access:http://hdl.handle.net/10017/67674
https://dx.doi.org/10.1016/j.jik.2025.100750
Access Level:Open access
Keyword:Artificial intelligence
Employee behaviour
Workplace behaviour
Innovative work behaviour
Organisational behaviour
Job satisfaction
Employee engagement
Empresa
Management science
Description
Summary:As workplace environments evolve with the integration of artificial intelligence (AI), understanding its impact on employee behaviour and organisational culture becomes critical. This study investigates the influence of AI- based technologies on creating safe and respectful work atmospheres, focusing on their role in fostering safety, inclusion, and ethical management practices. Drawing on recent findings, the paper explores the dual nature of AI’s effects, from enabling safer workplaces to posing ethical challenges. (1) The study identifies critical dynamics within AI-driven work environments. Through safety-oriented tools,—such as real-time risk monitoring systems,—AI contributes to incident prevention and fosters inclusion. However, its implementation also introduces challenges, particularly regarding privacy concerns and lack of transparency, which may trigger distrust and raise ethical dilemmas among employees. (2) The analysis further emphasizes ethical and operational barriers. To ensure effective integration, organisations must address the psychological impact of automation, ensuring it does not compromise employee morale or workplace cohesion. Transparent implementation practices are essential to avoid unintended negative consequences. (3) Findings reveal opportunities for AI to reshape organisational culture by harmonising operational efficiency with inclusive values. The study underscores the importance of aligning technological innovation with strategies that prioritise ethical governance and employee well-being. To support these insights, the study adopts a bibliographic analysis methodology, reviewing a curated corpus of peer-reviewed publications from the past five years. Sources were selected based on thematic relevance, scientific rigour, and empirical depth. This method enabled the identification of conceptual patterns, gaps in the literature, and key trends regarding the socio-ethical implications of AI in the workplace. These insights offer practical guidelines for organisations implementing AI technologies. By adopting transparent communication, ethical frameworks, and strategies aligned with employee well-being, businesses can leverage AI to create safer and more inclusive environments. This research underscores the importance of designing policies that balance technological advancement with respect for employee rights and privacy.