Influencia de la capacidad de resolución de problemas relacionados con la tecnología en el tecnoestrés de profesores de secundaria
High school teachers face a constant obligation to keep up to date on Information and Communication Technology (ICT). However, no one gives them training or support on how to deal with the problems arising from the use of ICT. Some of them can contact staff or ask other colleagues, but on many occas...
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| Tipo de recurso: | tesis doctoral |
| Fecha de publicación: | 2015 |
| País: | España |
| Institución: | Universitat Politècnica de Catalunya (UPC) |
| Repositorio: | UPCommons. Portal del coneixement obert de la UPC |
| Idioma: | español |
| OAI Identifier: | oai:upcommons.upc.edu:2117/95811 |
| Acceso en línea: | https://hdl.handle.net/2117/95811 https://dx.doi.org/10.5821/dissertation-2117-95811 |
| Access Level: | acceso abierto |
| Palabra clave: | Tecnoestrés Profesores Problemas Tecnofatiga Tecnoansiedad Technostress Teachers Problems Computer fatigue Computer anxiety Tecnologia de la informació -- Influència Professors -- Ensenyament secundari Estrès laboral Salut en el treball Àrees temàtiques de la UPC::So, imatge i multimèdia |
| Sumario: | High school teachers face a constant obligation to keep up to date on Information and Communication Technology (ICT). However, no one gives them training or support on how to deal with the problems arising from the use of ICT. Some of them can contact staff or ask other colleagues, but on many occasions they have to fix them for themselves. Besides, stress is one of the main problems of secondary teachers face. Part of this global stress comes from the technostress, or stress generated by the use of ICT. Technostress is a complex construct, and there are different types of it. In this research two types have been taken into account: techno-anxiety an techno-fatigue. To solve both problems, the goal of this research is to help high school teachers to reduce their technostress levels at the same time they increase their ability to solve technological problems. For this purpose three hypotheses have been stated: - An online course mayincrease the capacity of solving problems related to the technology. - Techno-fatigue may decrease as it increases the ability to solve technology-related problems. - Techno-anxiety may decrease as it increases the ability to solve technology-related problems. An experiment has been conducted with an experimental group and a control group, each of 23 teachers from high school. The experimental group followed an online course "Resolution of problems related to the technology" based on the educational model 70/20/10 for 10 weeks, while the control group did not follow this course. Technostress levels and the ability of solving problems related to technology were measured to both groups before and after the course. The measurement of the technostress has been done with the questionnaire RED_Tecnoestrés, a Spanish tool created under the patronage of the Ministry of Science and Technology, and adopted by the Ministry of Labour and Social Affairs to measure and diagnose the technostress is Spanish workers. The ability of problem solving has been measured using the methodology proposed by Molleda et. al. at "La adquisición de competencia transversales en la universidad. Aplicación a la resolución de problemas", presented at the IX Conference on Research Networks in University Education in 2011. Results show the success of the course when it comes to increase the capacity of solving problems and reduce the techno-anxiety, both with statistically significant differences. However, the technofatigue does not show any significant variation, so another approach is needed cope this need. |
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