Employees’ CSR attributions and pro-environmental behaviors in the hotel industry: the key role of female supervisors

This study suggests that employees’ pro-environmental behaviors are determined by their attributions regarding the reasons why hotels engage in corporate socially responsible initiatives. Furthermore, the role of supervisors’ corporate social responsibility (CSR) perceptions in shaping frontline emp...

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Detalhes bibliográficos
Autores: Vila Vázquez, Guadalupe, Castro Casal, Carmen, Carballo Penela, Adolfo
Formato: artículo
Fecha de publicación:2022
País:España
Recursos:Universidad de Santiago de Compostela (USC)
Repositorio:Minerva. Repositorio Institucional de la Universidad de Santiago de Compostela
Idioma:inglés
OAI Identifier:oai:minerva.usc.gal:10347/38054
Acesso em linha:https://hdl.handle.net/10347/38054
Access Level:acceso abierto
Palavra-chave:Employees’ pro-environmental behaviors
Employees’ CSR attributions
Supervisor’s CSR perception
Supervisor’s gender
Hotel industry
Descrição
Resumo:This study suggests that employees’ pro-environmental behaviors are determined by their attributions regarding the reasons why hotels engage in corporate socially responsible initiatives. Furthermore, the role of supervisors’ corporate social responsibility (CSR) perceptions in shaping frontline employees’ CSR attributions is studied. Finally, we examine whether the impact of supervisor’s CSR perceptions on employee attributions differs according to the supervisor’s gender. The results showed the influence of substantive CSR attributions on proenvironmental behaviors, as well as the influence of supervisors’ CSR perceptions on employees’ substantive CSR attributions. It is also found that when the supervisor is a woman, the effect of her CSR perceptions on employees’ CSR substantive attributions was stronger. Additionally, women’s CSR perception also significantly influenced employees’ CRS symbolic attributions, although to a lesser extent. These findings have important theoretical and practical implications to promote sustainable economic growth and reduce the environmental impact on the hotel industry.