Online tourism brand management at a local scale in Valencian Community

The tourism sector is key in the Spanish economy. The competition among the variety of tourist destinations causes that they have to differentiate themselves, they need to create a powerful image of their brand territory and promote it. The aim of this article is to analyse how some tourism villages...

Descripción completa

Detalles Bibliográficos
Autores: Miralles Guimerá, Yolanda, Fanjul Peyró, Carlos
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2019
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/89222
Acceso en línea:https://hdl.handle.net/11441/89222
https://doi.org/10.12795/IROCAMM.2019.v02.i01.02
Access Level:acceso abierto
Palabra clave:Brand
Brand management
Online presence
Tourist brand
Tourist destination
Marcas
Turismo
Gestión de marca
Descripción
Sumario:The tourism sector is key in the Spanish economy. The competition among the variety of tourist destinations causes that they have to differentiate themselves, they need to create a powerful image of their brand territory and promote it. The aim of this article is to analyse how some tourism villages in the Valencian Community develop their tourism brand management in the online world. For this purpose, we are taking as a simple four villages of this community who belonged to the network of “Los Pueblos más Bonitos de España” in 2018: Peñíscola, Morella, Vilafamés and El Castell de Guadalest. As a methodology, the online presence of these touristic brands with their corporative web, social networks or other touristic networks that belong to them (among others) were analysed. Moreover, different interviews with the responsible of the tourism communication of each village were carried out. With all the information, we were able to obtain a view about how some villages, which are considered really successful in terms of tourism in the Valencian Community, manage their touristic brand in the online world and, aby the same token, we will be able to analyse what practises in the online brand management can create more benefits for touristic brands.