Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care

Objective: The aim of this study was to assess whether burnout and empathy levels among general practitioners (GPs) might influence prescribing performance assessed using pharmaceutical prescription quality standard indicators. Design and Setting: Cross-sectional descriptive study of 108 GPs from 22...

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Autores: Yuguero Torres, Oriol, Marsal Mora, Josep Ramon, Esquerda i Aresté, Montse, Galván, Leonardo, Soler González, Jorge
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2020
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10459.1/69117
Acceso en línea:https://doi.org/10.1017/S1463423619000793
http://hdl.handle.net/10459.1/69117
Access Level:acceso abierto
Palabra clave:Burnout
Empathy
Ethics
Pharmacy
Prescription
Primary health care
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spelling Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary careYuguero Torres, OriolMarsal Mora, Josep RamonEsquerda i Aresté, MontseGalván, LeonardoSoler González, JorgeBurnoutEmpathyEthicsPharmacyPrescriptionPrimary health careObjective: The aim of this study was to assess whether burnout and empathy levels among general practitioners (GPs) might influence prescribing performance assessed using pharmaceutical prescription quality standard indicators. Design and Setting: Cross-sectional descriptive study of 108 GPs from 22 primary care centers in Lleida, Spain, and of centralized data corresponding to 183 600 patients under their care. The study was conducted between May and July 2014. Main Outcome Measures: Burnout and empathy were measured using the Spanish versions of the Maslach Burnout Inventory and the Jefferson Scale for Physician Empathy, and prescribing quality was measured using the Catalan Pharmaceutical Prescription Quality Standard (EQPF). Normal distribution of scores was verified using the Chi-square and Kolmogorov–Smirnov–Lilliefors tests. The effect of each of the variables was evaluated using crude odds ratios. Results: Older GPs scored significantly higher in the EQPF (P < 0.05). High empathy scores were positively associated with high EQPF scores. GPs with low burnout also performed better in the EQPF. Conclusions: More empathic, less burned-out, older GPs showed better prescribing performance according to quality indicators. However, further studies are needed to evaluate other factors influencing prescribing habits. The promotion of communication skills may increase empathy and reduce burnout, thus benefiting patients.Cambridge University Press202020202020info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttps://doi.org/10.1017/S1463423619000793http://hdl.handle.net/10459.1/69117http://hdl.handle.net/10459.1/69117reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)InglésReproducció del document publicat a https://doi.org/10.1017/S1463423619000793Primary Health Care Research & Development, 2020, vol. 20, p. e145cc-by, (c) Yuguero et al., 2020info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by/4.0/oai:recercat.cat:10459.1/691172026-05-29T05:05:01Z
dc.title.none.fl_str_mv Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
title Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
spellingShingle Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
Yuguero Torres, Oriol
Burnout
Empathy
Ethics
Pharmacy
Prescription
Primary health care
title_short Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
title_full Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
title_fullStr Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
title_full_unstemmed Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
title_sort Cross-sectional study of the association between empathy and burnout and drug prescribing quality in primary care
dc.creator.none.fl_str_mv Yuguero Torres, Oriol
Marsal Mora, Josep Ramon
Esquerda i Aresté, Montse
Galván, Leonardo
Soler González, Jorge
author Yuguero Torres, Oriol
author_facet Yuguero Torres, Oriol
Marsal Mora, Josep Ramon
Esquerda i Aresté, Montse
Galván, Leonardo
Soler González, Jorge
author_role author
author2 Marsal Mora, Josep Ramon
Esquerda i Aresté, Montse
Galván, Leonardo
Soler González, Jorge
author2_role author
author
author
author
dc.subject.none.fl_str_mv Burnout
Empathy
Ethics
Pharmacy
Prescription
Primary health care
topic Burnout
Empathy
Ethics
Pharmacy
Prescription
Primary health care
description Objective: The aim of this study was to assess whether burnout and empathy levels among general practitioners (GPs) might influence prescribing performance assessed using pharmaceutical prescription quality standard indicators. Design and Setting: Cross-sectional descriptive study of 108 GPs from 22 primary care centers in Lleida, Spain, and of centralized data corresponding to 183 600 patients under their care. The study was conducted between May and July 2014. Main Outcome Measures: Burnout and empathy were measured using the Spanish versions of the Maslach Burnout Inventory and the Jefferson Scale for Physician Empathy, and prescribing quality was measured using the Catalan Pharmaceutical Prescription Quality Standard (EQPF). Normal distribution of scores was verified using the Chi-square and Kolmogorov–Smirnov–Lilliefors tests. The effect of each of the variables was evaluated using crude odds ratios. Results: Older GPs scored significantly higher in the EQPF (P < 0.05). High empathy scores were positively associated with high EQPF scores. GPs with low burnout also performed better in the EQPF. Conclusions: More empathic, less burned-out, older GPs showed better prescribing performance according to quality indicators. However, further studies are needed to evaluate other factors influencing prescribing habits. The promotion of communication skills may increase empathy and reduce burnout, thus benefiting patients.
publishDate 2020
dc.date.none.fl_str_mv 2020
2020
2020
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://doi.org/10.1017/S1463423619000793
http://hdl.handle.net/10459.1/69117
http://hdl.handle.net/10459.1/69117
url https://doi.org/10.1017/S1463423619000793
http://hdl.handle.net/10459.1/69117
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv Reproducció del document publicat a https://doi.org/10.1017/S1463423619000793
Primary Health Care Research & Development, 2020, vol. 20, p. e145
dc.rights.none.fl_str_mv cc-by, (c) Yuguero et al., 2020
info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by/4.0/
rights_invalid_str_mv cc-by, (c) Yuguero et al., 2020
http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Cambridge University Press
publisher.none.fl_str_mv Cambridge University Press
dc.source.none.fl_str_mv reponame:Recercat. Dipósit de la Recerca de Catalunya
instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
instname_str Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
reponame_str Recercat. Dipósit de la Recerca de Catalunya
collection Recercat. Dipósit de la Recerca de Catalunya
repository.name.fl_str_mv
repository.mail.fl_str_mv
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