Characterizing online participation in civic technologies

This thesis constitutes one of the first investigations focused on characterizing online participation in civic technologies, a type of platform increasingly popular on the Internet that allows citizens new forms, on a larger scale, of political participation. Given the opportunities of civic techno...

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Detalhes bibliográficos
Autor: Aragón, Pablo
Tipo de documento: tese
Estado:Versão publicada
Data de publicação:2019
País:España
Recursos:CBUC, CESCA
Repositório:TDR. Tesis Doctorales en Red
OAI Identifier:oai:www.tdx.cat:10803/668042
Acesso em linha:http://hdl.handle.net/10803/668042
Access Level:Acceso aberto
Palavra-chave:Computational social science
Online discussions
Discussion threads
Online petitions
Civic technologies
Digital platforms
Ciencias sociales computacionales
Discusiones online
Hilos de discusión
Peticiones online
Tecnologías cívicas
Plataformas digitales
Ciències socials computacionals
Discussions online
Fils de discussió
Peticions online
Tecnologies cíviques
Plataformes digitals
Sciences sociales computationnelles
Discussions en ligne
Fils de discussion
Pétitions en ligne
Technologies civiques
Plateformes numériques
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Descrição
Resumo:This thesis constitutes one of the first investigations focused on characterizing online participation in civic technologies, a type of platform increasingly popular on the Internet that allows citizens new forms, on a larger scale, of political participation. Given the opportunities of civic technologies in democratic governance, it should be noted that their design, like that of any online platform, is not neutral. The ways in which information is presented or interaction between users is allowed can greatly alter the results of participation. For this reason, we analyze the impact of different interventions in civic technologies in relation to online conversation views, ordering criteria for ranking petitions, and deliberative interfaces. Since these interventions were carried out by the corresponding development teams, the analyses have required to develop novel computational and statistical methods, while also extending generative models of discussion threads to better characterise the dynamics of online conversations. Results of the different case studies highlight the social and political impact of these interventions, suggesting new directions for future research and the need to develop a paradigm of citizen experimentation for democracy.