How do monetary and time spend explain cultural tourist satisfaction?

Tourist expenditure is studied from many perspectives, including that of the two primary types of budget— monetary and temporal—that a tourist must manage in a destination. Yet, despite the scholarly interest in tourist expenditure, no studies to date have sought to quantify how spend type affects t...

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Detalles Bibliográficos
Autores: Vena-Oya, Julio, Castañeda-García, José Alberto, Rodríguez-Molina, Miguel Angel, Frías-Jamilena, Dolores María
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:España
Institución:Universidad de Jaén
Repositorio:RUJA. Repositorio Institucional de la Producción Científica de la Universidad de Jaén
OAI Identifier:oai:ruja.ujaen.es:10953/3512
Acceso en línea:https://doi.org/10.1016/j.tmp.2021.100788
https://hdl.handle.net/10953/3512
Access Level:acceso abierto
Palabra clave:Tourist satisfaction
Cultural tourism
Monetary budget
Time budget
Multilevel regression
Descripción
Sumario:Tourist expenditure is studied from many perspectives, including that of the two primary types of budget— monetary and temporal—that a tourist must manage in a destination. Yet, despite the scholarly interest in tourist expenditure, no studies to date have sought to quantify how spend type affects tourist satisfaction. Since money and time are finite, it is important to understand how they contribute to tourist satisfaction. The aim of the present research is therefore to analyze how tourist behavior in a cultural destination, taking into account the real-time spending of both monetary and time budgets, contributes to satisfaction-formation. A sample of 957 touristic activities conducted in the City of Granada (Spain) was analyzed from a multilevel perspective, measuring tourist satisfaction with the activity in real time. The study identifies several factors of interest for stakeholders of cultural tourism from a new conceptual and methodological approach in tourism satisfaction studies.