Using Hybrid Deep Learning Models of Sentiment Analysis and Item Genres in Recommender Systems for Streaming Services

[EN]Recommender systems are being used in streaming service platforms to provide users with personalized suggestions to increase user satisfaction. These recommendations are primarily based on data about the interaction of users with the system; however, other information from the large amounts of m...

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Detalles Bibliográficos
Autores: Dang, Cach N., Moreno García, María Navelonga, Prieta Pintado, Fernando de la
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:España
Institución:Universidad de Salamanca (USAL)
Repositorio:GREDOS. Repositorio Institucional de la Universidad de Salamanca
OAI Identifier:oai:gredos.usal.es:10366/166832
Acceso en línea:http://hdl.handle.net/10366/166832
Access Level:acceso abierto
Palabra clave:Sentiment analysis
Deep learning
Streaming services recommendation
Natural language processing
1203 Ciencia de los ordenadores
Descripción
Sumario:[EN]Recommender systems are being used in streaming service platforms to provide users with personalized suggestions to increase user satisfaction. These recommendations are primarily based on data about the interaction of users with the system; however, other information from the large amounts of media data can be exploited to improve their reliability. In the case of media social data, sentiment analysis of the opinions expressed by users, together with properties of the items they consume, can help gain a better understanding of their preferences. In this study, we present a recommendation approach that integrates sentiment analysis and genre-based similarity in collaborative filtering methods. The proposal involves the use of BERT for genre preprocessing and feature extraction, as well as hybrid deep learning models, for sentiment analysis of user reviews. The approach was evaluated on popular public movie datasets. The experimental results show that the proposed approach significantly improves the recommender system performance.