Social media influential factors for the decision of tourist destinations: a systematic review

A systematic review was conducted to investigate the influence of social media (SM) on tourist destination (TD) choices. Forty-one articles indexed in Web of Science were selected. The results highlight five emerging data categories: SM influence factors, Content Endorsers, Information Sources, Cont...

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Detalles Bibliográficos
Autores: Azevedo-Ferreira, Maxwel de, Zouain, Déborah Moraes
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2024
País:España
Institución:Universidad de La Laguna (ULL)
Repositorio:RIULL. Repositorio Institucional de la Universidad de La Laguna
OAI Identifier:oai:riull.ull.es:915/39853
Acceso en línea:http://riull.ull.es/xmlui/handle/915/39853
Access Level:acceso abierto
Palabra clave:social media
decision of tourist destination
choice of tourist destinations
tourist destination
tourism
Descripción
Sumario:A systematic review was conducted to investigate the influence of social media (SM) on tourist destination (TD) choices. Forty-one articles indexed in Web of Science were selected. The results highlight five emerging data categories: SM influence factors, Content Endorsers, Information Sources, Context, and User Characteristics. Identified influencing factors include destination features, Quality Content, Usability, and eWOM. Various content endorsers were found, yet no consensus on which wields greater consumer influence. Understanding diverse contexts and user profiles is crucial for formulating effective TD strategies. This research underscores the need for further studies and introduces a graphical model, the 'Social Media Azevedo-Ferreira Model,' visually illustrating the scientific literature on this subject. Market implications suggest the production of authentic content reflecting regional culture to foster connections between users and TD. Future research should explore alternative databases.