Greenwashing perception in Spanish fast-fashion brands communication modelling sustainable behaviours and attitudes

While sustainability topics are gaining prominence in the communication strategies of fast-fashion brands, consumers remain sceptical and suspicious of the ambiguous and often misleading sustainable brand content. The purpose of this study is to analyse the perception of greenwashing in fast-fashion...

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Detalhes bibliográficos
Autores: Díaz-Bustamante Ventisca, Mónica, Carcelén García, Sonia Laura, Díaz Soloaga, Paloma, Kolotouchkina Shvedova, Olga
Formato: artículo
Fecha de publicación:2024
País:España
Recursos:Universidad Complutense de Madrid (UCM)
Repositorio:Docta Complutense
Idioma:inglés
OAI Identifier:oai:docta.ucm.es:20.500.14352/107210
Acesso em linha:https://hdl.handle.net/20.500.14352/107210
Access Level:acceso abierto
Palavra-chave:Greenwashing
Fast fashion
Consumer behaviour
Communication
Sustainability
Ciencias Sociales
5311.05 Marketing (Comercialización)
6308 Comunicaciones Sociales
Descrição
Resumo:While sustainability topics are gaining prominence in the communication strategies of fast-fashion brands, consumers remain sceptical and suspicious of the ambiguous and often misleading sustainable brand content. The purpose of this study is to analyse the perception of greenwashing in fast-fashion brands' sustainable communication and to identify its link to consumers' sustainable behaviour and attitudes. An analysis was conducted on five fast-fashion leading brands, based on a non-experimental cross-sectional analytical design and using an online survey. Research results show that consumers perceive greenwashing in the communication of all fast-fashion brands. Furthermore, the perception of greenwashing is higher when it is associated with the search for information on sustainable fashion, as well as the purchase of sustainable fashion. The study also concludes that the perception of greenwashing increases when fast fashion brands carry out advertising campaigns or disseminate their sustainability content through influencers or on their websites.