Airbnb y la intermediación turística. ¿Competición o coopetición? Percepción de los agentes de viajes en España
Airbnb is the most outstanding example of P2P platform in the accommodation industry. The studies on this phenomenon have focused on its impact on the hotel industry; leaving aside the effect it produces on tourism intermediation, specifically travel agencies. This paper analyzes this impact in a se...
| Autores: | , |
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| Tipo de documento: | artigo |
| Data de publicação: | 2020 |
| País: | España |
| Recursos: | Universidad de Navarra |
| Repositório: | Dadun. Depósito Académico Digital de la Universidad de Navarra |
| Idioma: | espanhol |
| OAI Identifier: | oai:dadun.unav.edu:10171/60513 |
| Acesso em linha: | https://hdl.handle.net/10171/60513 |
| Access Level: | Acceso aberto |
| Palavra-chave: | Airbnb Economía Colaborativa Agencias de Viajes Viviendas de Uso Turístico Coopetición |
| Resumo: | Airbnb is the most outstanding example of P2P platform in the accommodation industry. The studies on this phenomenon have focused on its impact on the hotel industry; leaving aside the effect it produces on tourism intermediation, specifically travel agencies. This paper analyzes this impact in a sector that perceives how Airbnb’s disruptive innovation displaces it from the traditional vacation apartment rental business and threatens to do so with activities. The discussion is about whether the travel agency industry has the need and even if it would be willing to work in a coopetitive system, similar to the one that has occurred recently with the implementation of Civitatis or Booking in the sales processes of travel agencies. It is concluded that the travel agency prioritizes strengthening its repositioning in this product, allying itself with the main market player despite the probable reduction in margins. |
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