Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector

Purpose: The issue of burnout has been identified as one of the most pressing challenges in organizational management, impacting the ability of an organization to succeed as well as employee productivity. In the healthcare industry, burnout is particularly prevalent. Burnout has received increasing...

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Autores: Liu, Yun, Cherian, Jacob, Ahmad, Naveed, Han, Heesup, Vicente Lama, Marta De, Ariza Montes, José Antonio
Tipo de recurso: artículo
Fecha de publicación:2023
País:España
Institución:Universidad Loyola Andalucía
Repositorio:Brújula
OAI Identifier:oai:repositorio.uloyola.es:20.500.12412/5166
Acceso en línea:https://hdl.handle.net/20.500.12412/5166
Access Level:acceso abierto
Palabra clave:internal corporate social responsibility, burnout, healthcare, resilience, subjective well-being
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spelling Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare SectorLiu, YunCherian, JacobAhmad, NaveedHan, HeesupVicente Lama, Marta DeAriza Montes, José Antoniointernal corporate social responsibility, burnout, healthcare, resilience, subjective well-beingPurpose: The issue of burnout has been identified as one of the most pressing challenges in organizational management, impacting the ability of an organization to succeed as well as employee productivity. In the healthcare industry, burnout is particularly prevalent. Burnout has received increasing attention from scholars, and different models have also been proposed to address this issue. However, burnout is on the rise in healthcare, especially in developing countries, indicating the need for more research on how to mitigate burnout. Research indicates that internal corporate social responsibility (ICSR) has a significant impact on employee behavior. However, little attention has been paid to exploring how ICSR might effectively reduce healthcare burnout. This study aims to investigate how ICSR and employee burnout are related in the healthcare sector of a developing country. In addition, we tested how subjective well-being and resilience mediate and moderate the effect of ICSR on employee burnout. Methods: Data were collected from 402 healthcare employees working in different hospitals in Pakistan. In our study, we used a self-administered questionnaire as a data collection instrument. We have adapted the items in this survey from reliable and already published sources. Data collection was carried out in three waves. Results: Hypotheses were evaluated using structural equation modeling (SEM). Software such as IBM-SPSS and AMOS were used for this purpose. ICSR significantly reduces healthcare employees’ burnout, according to the results of the structural analysis. The relationship between ICSR and burnout was also found to be mediated by subjective well-being, and resilience moderated the relationship between ICSR and subjective well-being. Findings: In light of our findings, hospitals can take some important steps to resolve the problem of burnout. The study specifically stresses the importance of ICSR as a contextual organizational resource for preventing burnout among healthcare employees.2023info:eu-repo/semantics/articlehttps://hdl.handle.net/20.500.12412/5166reponame:Brújulainstname:Universidad Loyola AndalucíaInglésinfo:eu-repo/semantics/openAccessoai:repositorio.uloyola.es:20.500.12412/51662026-06-24T12:48:37Z
dc.title.none.fl_str_mv Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
title Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
spellingShingle Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
Liu, Yun
internal corporate social responsibility, burnout, healthcare, resilience, subjective well-being
title_short Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
title_full Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
title_fullStr Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
title_full_unstemmed Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
title_sort Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector
dc.creator.none.fl_str_mv Liu, Yun
Cherian, Jacob
Ahmad, Naveed
Han, Heesup
Vicente Lama, Marta De
Ariza Montes, José Antonio
author Liu, Yun
author_facet Liu, Yun
Cherian, Jacob
Ahmad, Naveed
Han, Heesup
Vicente Lama, Marta De
Ariza Montes, José Antonio
author_role author
author2 Cherian, Jacob
Ahmad, Naveed
Han, Heesup
Vicente Lama, Marta De
Ariza Montes, José Antonio
author2_role author
author
author
author
author
dc.subject.none.fl_str_mv internal corporate social responsibility, burnout, healthcare, resilience, subjective well-being
topic internal corporate social responsibility, burnout, healthcare, resilience, subjective well-being
description Purpose: The issue of burnout has been identified as one of the most pressing challenges in organizational management, impacting the ability of an organization to succeed as well as employee productivity. In the healthcare industry, burnout is particularly prevalent. Burnout has received increasing attention from scholars, and different models have also been proposed to address this issue. However, burnout is on the rise in healthcare, especially in developing countries, indicating the need for more research on how to mitigate burnout. Research indicates that internal corporate social responsibility (ICSR) has a significant impact on employee behavior. However, little attention has been paid to exploring how ICSR might effectively reduce healthcare burnout. This study aims to investigate how ICSR and employee burnout are related in the healthcare sector of a developing country. In addition, we tested how subjective well-being and resilience mediate and moderate the effect of ICSR on employee burnout. Methods: Data were collected from 402 healthcare employees working in different hospitals in Pakistan. In our study, we used a self-administered questionnaire as a data collection instrument. We have adapted the items in this survey from reliable and already published sources. Data collection was carried out in three waves. Results: Hypotheses were evaluated using structural equation modeling (SEM). Software such as IBM-SPSS and AMOS were used for this purpose. ICSR significantly reduces healthcare employees’ burnout, according to the results of the structural analysis. The relationship between ICSR and burnout was also found to be mediated by subjective well-being, and resilience moderated the relationship between ICSR and subjective well-being. Findings: In light of our findings, hospitals can take some important steps to resolve the problem of burnout. The study specifically stresses the importance of ICSR as a contextual organizational resource for preventing burnout among healthcare employees.
publishDate 2023
dc.date.none.fl_str_mv 2023
dc.type.none.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/20.500.12412/5166
url https://hdl.handle.net/20.500.12412/5166
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.source.none.fl_str_mv reponame:Brújula
instname:Universidad Loyola Andalucía
instname_str Universidad Loyola Andalucía
reponame_str Brújula
collection Brújula
repository.name.fl_str_mv
repository.mail.fl_str_mv
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