TikTok, Gen Z, and the Overtourism Dilemma: The Role of Fear of Missing Out (FOMO)

This study examines how TikTok content shapes Generation Z’s travel decision-making by exploring the roles of perceived destination image, Fear of Missing Out (FOMO), and perceived overtourism within the Stimulus–Organism–Response (S-O-R) framework. A quantitative survey of 300 international Gen Z t...

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Detalles Bibliográficos
Autor: Sakulsom, Ariyaporn
Tipo de recurso: artículo
Fecha de publicación:2026
País:España
Institución:Universidad de Huelva (UHU)
Repositorio:Arias Montano. Repositorio Institucional de la Universidad de Huelva
Idioma:inglés
OAI Identifier:oai:ariasmontano.uhu.es:10272/28070
Acceso en línea:https://hdl.handle.net/10272/28070
Access Level:acceso abierto
Palabra clave:Destination Image
FOMO (Fear of Missing Out)
Generation Z
Overtourism
TikTok
Travel Decision-Making
Imagen del destino
FOMO (miedo a perderse algo)
Generación Z
Sobreturismo
Toma de decisiones de viaje
5312.90 Economía Sectorial: Turismo
Descripción
Sumario:This study examines how TikTok content shapes Generation Z’s travel decision-making by exploring the roles of perceived destination image, Fear of Missing Out (FOMO), and perceived overtourism within the Stimulus–Organism–Response (S-O-R) framework. A quantitative survey of 300 international Gen Z tourists aged 18–27 with prior travel experience or intentions to visit Thailand was conducted, and structural equation modeling (SEM) was used to test the hypothesized relationships. Findings reveal that the informativeness of TikTok travel content significantly enhances both perceived destination image and FOMO. While destination image strongly predicts destination choice intention and mediates the relationship between informativeness and intention, FOMO does not exert a significant direct effect on travel decisions. Notably, perceived overtourism moderates two key pathways: it weakens the positive impact of informativeness on destination image and diminishes the effect of destination image on choice intention. These results highlight the cognitive primacy of destination image in Gen Z’s travel planning and underscore the moderating role of sustainability concerns. The study advances theoretical understanding of digital media’s influence on tourism behavior and offers practical implications for destination marketers seeking to engage socially conscious travelers through content strategies that balance inspiration with responsibility. ---------------------------------------------------------------------------------------------------------