Incertidumbre y orientación hacia los errores en tiempos de crisis. La importancia de generar confianza fomentando la eficacia colectiva
The current economic crisis is triggering a new scenario of uncertainty, which is affecting the organizational behavior of individuals and working teams. In contexts of uncertainty, organizational performance suffers a significant decline—workers are faced with the perceived threat of job loss, indi...
| Autores: | , , , |
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| Tipo de recurso: | artículo |
| Fecha de publicación: | 2014 |
| País: | España |
| Institución: | Universidad de Sevilla (US) |
| Repositorio: | idUS. Depósito de Investigación de la Universidad de Sevilla |
| OAI Identifier: | oai:idus.us.es:11441/23221 |
| Acceso en línea: | http://www.papelesdelpsicologo.es/pdf/2361.pdf http://hdl.handle.net/11441/23221 |
| Access Level: | acceso abierto |
| Palabra clave: | Uncertainty Error orientation Affect Trust Collective efficacy Incertidumbre Orientación hacia los errores Afecto Confianza Eficacia colectiva |
| Sumario: | The current economic crisis is triggering a new scenario of uncertainty, which is affecting the organizational behavior of individuals and working teams. In contexts of uncertainty, organizational performance suffers a significant decline—workers are faced with the perceived threat of job loss, individuals distrust their organization and perceive that they must compete with their peers. This paper analyzes the effect of uncertainty on both performance and the affective states of workers, as well as the cognitive, affective and personality strategies (goals and error orientation) to cope with uncertainty as either learning opportunities or as situations to be avoided. Moreover, this paper explores gender differences in both coping styles in situations of uncertainty and the results of a training program based on error affect inoculation in which positive emotional responses were emphasized. Finally, we discuss the relevance of generating practices and experiences of team cooperation that build trust and promote collective efficacy in work teams. |
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