Relationship between managerial support and employee outcomes: the mediating role of employees’ self-efficacy

Purpose: This study examines the impact of managerial support on employees’ affective organizational commitment and perceived internal employability, with a focus on the mediating role of self-efficacy in this relationship at central statistics agencies in Indonesia. Design/methodology/approach: A c...

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Detalles Bibliográficos
Autores: Rino, Rino, Ismail, Azman, Rauf, Ummu Ajirah Abdul, Ibrahim, Nurshahira, Rasip, Osman Md
Tipo de recurso: artículo
Fecha de publicación:2026
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:dnet:upcommonspor::2251a047ab955f94dacbab5a56d7b52d
Acceso en línea:https://hdl.handle.net/2117/461718
https://dx.doi.org/10.3926/ic.3264
Access Level:acceso abierto
Palabra clave:Managerial support
Self-efficacy
Affective organizational commitment
Perceived internal employability
Public sector employees
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
Descripción
Sumario:Purpose: This study examines the impact of managerial support on employees’ affective organizational commitment and perceived internal employability, with a focus on the mediating role of self-efficacy in this relationship at central statistics agencies in Indonesia. Design/methodology/approach: A cross-sectional survey of 255 employees was conducted using purposive sampling. SmartPLS was used to analyze the measurement and structural models. Findings: The results revealed statistically significant relationships, with managerial support predicting employees’ self-efficacy, affective organizational commitment, and perceived internal employability. Selfefficacy significantly predicted affective commitment and internal employability. These statistical results confirmed that self-efficacy mediated the relationship between managerial support and both affective commitment and perceived internal employability. Research limitations/implications: The cross-sectional design limits causal interpretations. The sample was taken from a single organizational sector, and survey data gathered using a purposive sampling plan may not characterize the entire population. Practical implications: Strengthening managerial support is crucial to enhancing employees’ self-efficacy, thereby boosting favorable employee outcomes by promoting engagement and retention, particularly in public sector organizations. Social implications: Enhancing employees’ self-efficacy can empower them to perform targeted and broad-ranging tasks, thereby motivating them to pursue and attain sustainable organizational objectives. Originality/value: Employees with high self-efficacy can leverage managerial support to enhance their affective organizational commitment and perceived internal employability within the organizational sample