Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis

This paper tries to demonstrate that virtual communities or social media influence the decision to buy tourism products. Specifically, we show that smartphone bookings made by business tourists coming to Barcelona are increasingly popular. The methodology used is first a comprehensive literature rev...

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Autores: Fondevila i Gascón, Joan Francesc, Berbel, Gaspar, Muñoz González, Mónica, Mir Bernal, Pedro, Puiggrós, Elena
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2015
País:España
Recursos:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10256/20300
Acesso em linha:http://hdl.handle.net/10256/20300
Access Level:acceso abierto
Palavra-chave:Mitjans de comunicació social
Social media
Xarxes socials
Social networks
Telèfons intel·ligents
Smartphones
Turisme -- Màrqueting
Tourism -- Marketing
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spelling Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysisFondevila i Gascón, Joan FrancescBerbel, GasparMuñoz González, MónicaMir Bernal, PedroPuiggrós, ElenaMitjans de comunicació socialSocial mediaXarxes socialsSocial networksTelèfons intel·ligentsSmartphonesTurisme -- MàrquetingTourism -- MarketingThis paper tries to demonstrate that virtual communities or social media influence the decision to buy tourism products. Specifically, we show that smartphone bookings made by business tourists coming to Barcelona are increasingly popular. The methodology used is first a comprehensive literature review on the topic, media and social networks as a means of tourism promotion and product recommendation. Then, the article goes on with quantitative method that converts the object of study into numerical data, with emphasis on the measurable objective and, therefore, requiring the use of statistics For this study we decided to devise a quantitative questionnaire which is usually the method of data collection by most usual research using this type of method. The multiple choice is an instrument for obtaining data and it is used to gather the information needed: facts, opinions, trends. Data collection was carried out for 4 months (May, June, July and August 2015) with n=1512. We conducted a sieve with inclusion and exclusion criteria and which discarded all participants who did not travel for business. The final sample was 494 participants. We conclude that Facebook, Twitter, Instagram and Foursquare social media are the media used by young people and where gender does not influence their use. However, the degree of use of Google+, Linkedin, TripAdvisor and Booking have no significant relationship, taking into account such variables as age and genderGlobal Journal of Computer Sciences2015info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://hdl.handle.net/10256/20300Global Journal of Computer Sciences, 2015, vol. 05, núm. 2, p. 60-67Articles publicats (EU Mediterrani)reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)Inglésinfo:eu-repo/semantics/altIdentifier/doi/10.18844/gjcs.v5i2.179info:eu-repo/semantics/altIdentifier/issn/2301-2587Attribution-NonCommercial 4.0 Internationalhttp://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccessoai:recercat.cat:10256/203002026-05-29T05:05:01Z
dc.title.none.fl_str_mv Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
title Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
spellingShingle Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
Fondevila i Gascón, Joan Francesc
Mitjans de comunicació social
Social media
Xarxes socials
Social networks
Telèfons intel·ligents
Smartphones
Turisme -- Màrqueting
Tourism -- Marketing
title_short Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
title_full Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
title_fullStr Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
title_full_unstemmed Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
title_sort Using smartphones reservations for hotels in Barcelona for a business segment: empirical analysis
dc.creator.none.fl_str_mv Fondevila i Gascón, Joan Francesc
Berbel, Gaspar
Muñoz González, Mónica
Mir Bernal, Pedro
Puiggrós, Elena
author Fondevila i Gascón, Joan Francesc
author_facet Fondevila i Gascón, Joan Francesc
Berbel, Gaspar
Muñoz González, Mónica
Mir Bernal, Pedro
Puiggrós, Elena
author_role author
author2 Berbel, Gaspar
Muñoz González, Mónica
Mir Bernal, Pedro
Puiggrós, Elena
author2_role author
author
author
author
dc.subject.none.fl_str_mv Mitjans de comunicació social
Social media
Xarxes socials
Social networks
Telèfons intel·ligents
Smartphones
Turisme -- Màrqueting
Tourism -- Marketing
topic Mitjans de comunicació social
Social media
Xarxes socials
Social networks
Telèfons intel·ligents
Smartphones
Turisme -- Màrqueting
Tourism -- Marketing
description This paper tries to demonstrate that virtual communities or social media influence the decision to buy tourism products. Specifically, we show that smartphone bookings made by business tourists coming to Barcelona are increasingly popular. The methodology used is first a comprehensive literature review on the topic, media and social networks as a means of tourism promotion and product recommendation. Then, the article goes on with quantitative method that converts the object of study into numerical data, with emphasis on the measurable objective and, therefore, requiring the use of statistics For this study we decided to devise a quantitative questionnaire which is usually the method of data collection by most usual research using this type of method. The multiple choice is an instrument for obtaining data and it is used to gather the information needed: facts, opinions, trends. Data collection was carried out for 4 months (May, June, July and August 2015) with n=1512. We conducted a sieve with inclusion and exclusion criteria and which discarded all participants who did not travel for business. The final sample was 494 participants. We conclude that Facebook, Twitter, Instagram and Foursquare social media are the media used by young people and where gender does not influence their use. However, the degree of use of Google+, Linkedin, TripAdvisor and Booking have no significant relationship, taking into account such variables as age and gender
publishDate 2015
dc.date.none.fl_str_mv 2015
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/10256/20300
url http://hdl.handle.net/10256/20300
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/doi/10.18844/gjcs.v5i2.179
info:eu-repo/semantics/altIdentifier/issn/2301-2587
dc.rights.none.fl_str_mv Attribution-NonCommercial 4.0 International
http://creativecommons.org/licenses/by-nc/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Attribution-NonCommercial 4.0 International
http://creativecommons.org/licenses/by-nc/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Global Journal of Computer Sciences
publisher.none.fl_str_mv Global Journal of Computer Sciences
dc.source.none.fl_str_mv Global Journal of Computer Sciences, 2015, vol. 05, núm. 2, p. 60-67
Articles publicats (EU Mediterrani)
reponame:Recercat. Dipósit de la Recerca de Catalunya
instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
instname_str Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
reponame_str Recercat. Dipósit de la Recerca de Catalunya
collection Recercat. Dipósit de la Recerca de Catalunya
repository.name.fl_str_mv
repository.mail.fl_str_mv
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