Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design
Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature. All authors have made substantial contributions to the final version. The first draft of the manuscript was written by Belén Liedo and all authors contributed substantially to the rewriting of the initial draft. All...
| Autores: | , , |
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| Tipo de recurso: | artículo |
| Fecha de publicación: | 2024 |
| País: | España |
| Institución: | Consejo Superior de Investigaciones Científicas (CSIC) |
| Repositorio: | DIGITAL.CSIC. Repositorio Institucional del CSIC |
| OAI Identifier: | oai:digital.csic.es:10261/376367 |
| Acceso en línea: | http://hdl.handle.net/10261/376367 |
| Access Level: | acceso abierto |
| Palabra clave: | Assistive robotics Care-centred value-sensitive design Emotional labor Ethics of care Paid care work Roboethics Ethics |
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Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive designLiedo Fernández, BelénVan Grunsven, JannaMarin, LaviniaAssistive roboticsCare-centred value-sensitive designEmotional laborEthics of carePaid care workRoboethicsEthicsOpen Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature. All authors have made substantial contributions to the final version. The first draft of the manuscript was written by Belén Liedo and all authors contributed substantially to the rewriting of the initial draft. All authors read and approved the final manuscript.Care ethics has been advanced as a suitable framework for evaluating the ethical significance of assistive robotics. One of the most prominent care ethical contributions to the ethical assessment of assistive robots comes through the work of Aimee Van Wynsberghe, who has developed the Care-Centred Value-Sensitive Design framework (CCVSD) in order to incorporate care values into the design of assistive robots. Building upon the care ethics work of Joan Tronto, CCVSD has been able to highlight a number of ways in which care practices can undergo significant ethical transformations upon the introduction of assistive robots. In this paper, we too build upon the work of Tronto in an effort to enrich the CCVSD framework. Combining insights from Tronto’s work with the sociological concept of emotional labor, we argue that CCVSD remains underdeveloped with respect to the impact robots may have on the emotional labor required by paid care workers. Emotional labor consists of the managing of emotions and of emotional bonding, both of which signify a demanding yet potentially fulfilling dimension of paid care work. Because of the conditions in which care labor is performed nowadays, emotional labor is also susceptible to exploitation. While CCVSD can acknowledge some manifestations of unrecognized emotional labor in care delivery, it remains limited in capturing the structural conditions that fuel this vulnerability to exploitation. We propose that the idea of privileged irresponsibility, coined by Tronto, helps to understand how the exploitation of emotional labor can be prone to happen in roboticized care practices.Peer reviewedSpringer NatureLiedo Fernández, Belén [0000-0002-8109-8454]Consejo Superior de Investigaciones Científicas [https://ror.org/02gfc7t72]202520252024info:eu-repo/semantics/articlehttp://purl.org/coar/resource_type/c_6501http://hdl.handle.net/10261/376367reponame:DIGITAL.CSIC. Repositorio Institucional del CSICinstname:Consejo Superior de Investigaciones Científicas (CSIC)Ingléshttps://doi.org/10.1007/s11948-024-00511-2Síinfo:eu-repo/semantics/openAccessoai:digital.csic.es:10261/3763672026-05-22T06:33:51Z |
| dc.title.none.fl_str_mv |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design |
| title |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design |
| spellingShingle |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design Liedo Fernández, Belén Assistive robotics Care-centred value-sensitive design Emotional labor Ethics of care Paid care work Roboethics Ethics |
| title_short |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design |
| title_full |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design |
| title_fullStr |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design |
| title_full_unstemmed |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design |
| title_sort |
Emotional labor and the problem of exploitation in roboticized care practices: enriching the framework of care centred value sensitive design |
| dc.creator.none.fl_str_mv |
Liedo Fernández, Belén Van Grunsven, Janna Marin, Lavinia |
| author |
Liedo Fernández, Belén |
| author_facet |
Liedo Fernández, Belén Van Grunsven, Janna Marin, Lavinia |
| author_role |
author |
| author2 |
Van Grunsven, Janna Marin, Lavinia |
| author2_role |
author author |
| dc.contributor.none.fl_str_mv |
Liedo Fernández, Belén [0000-0002-8109-8454] Consejo Superior de Investigaciones Científicas [https://ror.org/02gfc7t72] |
| dc.subject.none.fl_str_mv |
Assistive robotics Care-centred value-sensitive design Emotional labor Ethics of care Paid care work Roboethics Ethics |
| topic |
Assistive robotics Care-centred value-sensitive design Emotional labor Ethics of care Paid care work Roboethics Ethics |
| description |
Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature. All authors have made substantial contributions to the final version. The first draft of the manuscript was written by Belén Liedo and all authors contributed substantially to the rewriting of the initial draft. All authors read and approved the final manuscript. |
| publishDate |
2024 |
| dc.date.none.fl_str_mv |
2024 2025 2025 |
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info:eu-repo/semantics/article http://purl.org/coar/resource_type/c_6501 |
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article |
| dc.identifier.none.fl_str_mv |
http://hdl.handle.net/10261/376367 |
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http://hdl.handle.net/10261/376367 |
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Inglés |
| language_invalid_str_mv |
Inglés |
| dc.relation.none.fl_str_mv |
https://doi.org/10.1007/s11948-024-00511-2 Sí |
| dc.rights.none.fl_str_mv |
info:eu-repo/semantics/openAccess |
| eu_rights_str_mv |
openAccess |
| dc.publisher.none.fl_str_mv |
Springer Nature |
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Springer Nature |
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reponame:DIGITAL.CSIC. Repositorio Institucional del CSIC instname:Consejo Superior de Investigaciones Científicas (CSIC) |
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Consejo Superior de Investigaciones Científicas (CSIC) |
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DIGITAL.CSIC. Repositorio Institucional del CSIC |
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DIGITAL.CSIC. Repositorio Institucional del CSIC |
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1869402805316354048 |
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15,811543 |