Liaison, safeguard, and well-being: analyzing the role of social robots during the COVID-19 pandemic
We examine the implementation of social robots in real-world settings during the COVID-19 pandemic. In particular, we analyze the areas in which social robots are being adopted, the roles and tasks being fulfilled, and the robot models being implemented. For this, we traced back and analyzed 240 dep...
| Autores: | , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2022 |
| País: | España |
| Institución: | Universitat Pompeu Fabra |
| Repositorio: | Repositorio Digital de la UPF |
| OAI Identifier: | oai:repositori.upf.edu:10230/56141 |
| Acceso en línea: | http://hdl.handle.net/10230/56141 http://dx.doi.org/10.1016/j.techsoc.2022.101993 |
| Access Level: | acceso abierto |
| Palabra clave: | Social robots COVID-19 pandemic Robot deployment Healthcare |
| Sumario: | We examine the implementation of social robots in real-world settings during the COVID-19 pandemic. In particular, we analyze the areas in which social robots are being adopted, the roles and tasks being fulfilled, and the robot models being implemented. For this, we traced back and analyzed 240 deployment cases with 86 different social robots worldwide that have been adopted since the coronavirus outbreak. We found that social robot adoption during this period was strongly related to the use of this technology for crisis management. The social robots’ capacity to perform the roles of liaison to minimize direct contact among humans, safeguard to ensure contagion risk-free environments, and well-being coach to protect mental and physical health, is key to explaining adoption within this context. The results of the study offer a complete overview of social robots’ utilization in real life settings during the pandemic. |
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