Practical application of metric benchmarking in water supply systems
[EN] Metric benchmarking has been widely quoted as a powerful management tool. However, as useful as metric benchmarking can prove, its actual application may present several inconveniences. These include internal resistance to the project, difficulties in finding a suitable partner, finding an appr...
| Authors: | , , , |
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| Format: | article |
| Publication Date: | 2002 |
| Country: | España |
| Institution: | Universitat Politècnica de València (UPV) |
| Repository: | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| Language: | English |
| OAI Identifier: | oai:dnet:riunet______::a1c2ac70d0730cc1a5a9a505cc8aa939 |
| Online Access: | https://riunet.upv.es/handle/10251/234828 |
| Access Level: | Open access |
| Keyword: | Benchmarking Indicators Metric Utilities |
| Summary: | [EN] Metric benchmarking has been widely quoted as a powerful management tool. However, as useful as metric benchmarking can prove, its actual application may present several inconveniences. These include internal resistance to the project, difficulties in finding a suitable partner, finding an appropriate set of indicators, actual data management and results analysis. This paper will present general guidelines to carry out a metric benchmarking project within the water industry, as well as some tools that may be used to overcome some of these difficulties. |
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