Audiovisual language in digital culture: Enchufe.tv and engagement strategies

Organizations have found a way to reach their target audience through social media. However, not all of them have been able to implement an effective communication strategy. For a case-study, Enchufe.tv was chosen to analyze the content on its ‘Like’ page and determine whether the disseminated infor...

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Detalles Bibliográficos
Autor: Chamorro Flores, Diana
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2020
País:Ecuador
Institución:Universidad Andina Simón Bolivar
Repositorio:Revista de Comunicación y Cultura
Idioma:español
OAI Identifier:oai:revistas.uasb.edu.ec:article/1490
Acceso en línea:https://revistas.uasb.edu.ec/index.php/uru/article/view/1490
Access Level:acceso abierto
Palabra clave:compromiso
like page
redes sociales
engagement
social media
Descripción
Sumario:Organizations have found a way to reach their target audience through social media. However, not all of them have been able to implement an effective communication strategy. For a case-study, Enchufe.tv was chosen to analyze the content on its ‘Like’ page and determine whether the disseminated information is creating engagement and gaining loyalty of the users. To achieve this, textual and visual contents of the posts that were published during 2015 were investigated and a study of interactivity was carried out. Surveys and interviews were also carried out to get a feedback from their fans on the content and performace of the ‘Like’ page